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Midland Heart

Midland Heart

www.midlandheart.org.uk

9 Jobs

983 Employees

About the Company

With over 35,000 properties, we’re a well-established, leading housing organisation in the Midlands. We're one team working together for our tenants, making sure they have a safe, quality, affordable place to call home.

Listed Jobs

Company background Company brand
Company Name
Midland Heart
Job Title
Fleet, Facilities & Safety Officer - Internship (Summer)
Job Description
**Job Title:** Fleet, Facilities & Safety Officer – Internship (Summer) **Role Summary:** Internship to support the Health, Safety & Facilities Team in a dynamic housing association. Work with operational managers to coordinate office facilities, manage fleet administration, and assist health‑safety compliance. Acquire hands‑on experience in asset management, workplace coordination and sustainability initiatives over an 8‑10 week period (15 Jun – Aug 2026). **Expectations:** - Duration 8–10 weeks, Summer 2026 (15 Jun – Aug). - Participate in project work, mentorship, training, and assessment events. - Deliver reports, dashboards and governance briefing papers. **Key Responsibilities:** - Coordinate facilities services across multiple office sites; monitor supplier performance. - Conduct site inspections, review documentation and update risk assessments for health & safety compliance. - Administer fleet functions: vehicle allocation, MOT record keeping, data analysis for cost optimisation. - Maintain accurate data records to support reporting, dashboards and governance briefs. - Contribute to continuous improvement projects on sustainability, process mapping and operational efficiency. - Engage with internal colleagues, trade operatives and external suppliers. **Required Skills:** - Strong organisational and coordination abilities across teams and sites. - Analytical aptitude for data interpretation and process optimisation. - Effective written and verbal communication. - Openness to feedback, enthusiasm for learning, and a genuine interest in operational efficiency and sustainability. **Required Education & Certifications:** - Current student or recent graduate with a degree/diploma in Business Management, Logistics, Facilities Management, Occupational Health & Safety, or a related discipline. ---
Birmingham, United kingdom
On site
13-01-2026
Company background Company brand
Company Name
Midland Heart
Job Title
Sustainability Officer - Internship (12 Months)
Job Description
**Job Title:** Sustainability Officer – Internship **Role Summary:** Internship (12 months) in a sustainability team focused on reducing carbon emissions, enhancing energy efficiency, and promoting sustainable living within housing assets. Rotational exposure to retrofitting projects, data analysis, and communications. **Expectations:** - Complete a 12‑month internship starting 7 September 2026. - Submit application before 15 February 2026, participate in video interview, assessment centre, and final interview. **Key Responsibilities:** - Collect and report energy use, carbon emissions, and sustainability performance data. - Research and develop initiatives in energy efficiency, renewable energy, and waste reduction. - Support retrofit and sustainability projects for housing units. - Create communication materials to encourage sustainable behaviours among staff and tenants. - Participate in project work, mentoring, and professional development activities. **Required Skills:** - Strong analytical and research capabilities. - Proficiency in data handling and reporting tools. - Excellent written and verbal communication, with the ability to present findings clearly. - Demonstrated interest in climate change, sustainability, and social impact. - Adaptability, openness to feedback, and a proactive learning attitude. **Required Education & Certifications:** - Current enrolment in or recent completion of a degree in Environmental Science, Sustainability, Geography, Engineering, or a related discipline. - No specific certifications required.
Birmingham, United kingdom
On site
13-01-2026
Company background Company brand
Company Name
Midland Heart
Job Title
Risk & Assurance Officer - Internship (12 Months)
Job Description
**Job title** Risk & Assurance Officer – Internship (12 Months) **Role Summary** Internship in the Risk & Assurance team to support live audit work, emergency planning, risk management and fraud prevention for a housing association. Apply academic knowledge to real‑world compliance challenges and develop professional skills in auditing, risk assessment, and stakeholder communication. **Expectations** * Complete all assigned tasks within specified timelines. * Maintain confidentiality of sensitive information. * Demonstrate strong analytical and written communication skills. * Accept and act on feedback to improve work quality. * Collaborate with cross‑functional teams and senior leaders. **Key Responsibilities** * Review and update central safety records; verify rule compliance and recommend improvements. * Compile audit findings, prepare concise reports, and track action items to closure. * Assist in the design and execution of emergency response plans and scenario‑based drills. * Identify organisational risks, coordinate risk tracking, and support mitigation initiatives. * Aid fraud investigations, develop staff training materials, and implement preventive measures. **Required Skills** * Strong research and data‑analysis abilities. * Clear, concise written communication. * Attention to detail and organisational capability. * Ability to handle confidential information responsibly. * Eagerness to learn and receptive to constructive feedback. **Required Education & Certifications** * Current enrolment in or recent completion of a degree in Risk Management, Accounting, Finance, Business or a related field. ---
Birmingham, United kingdom
On site
13-01-2026
Company background Company brand
Company Name
Midland Heart
Job Title
Customer Experience & Insight Internship - 12 Months
Job Description
**Job title** Customer Experience & Insight Internship – 12 Months **Role Summary** Assist the Customer Experience Team in supporting tenant engagement, analysing complaints, and driving service improvement through data analysis, research, and stakeholder communication. **Expectations** - 12‑month internship beginning 7 Sep 2026. - Work closely with Customer Experience professionals. - Apply academic knowledge to real‑world challenges in tenant scrutiny and service design. **Key Responsibilities** - Communicate with tenants via multiple channels to promote engagement and scrutiny opportunities. - Organise tenant meetings, maintain accurate minutes, and track follow‑up actions to completion. - Coordinate deep‑dive analyses by collecting data and evaluating customer satisfaction and complaint trends. - Contribute to the development of case studies and presentation materials that identify service improvement opportunities. - Research best practices in the housing sector and beyond to enhance complaint handling and community engagement. **Required Skills** - Strong organisational and time‑management abilities. - Excellent interpersonal and communication skills for interacting with diverse stakeholders and tenants. - Analytical mindset with competence in researching, synthesising information, and summarising findings. - Openness to feedback and a genuine desire to learn. **Required Education & Certifications** - Current study or recent completion of a degree in Social Policy, Business Management, Psychology, or a closely related discipline. - No specific certifications required.
Birmingham, United kingdom
On site
13-01-2026
View 9 more jobs at Midland Heart