Job Specifications
Who We Are
Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.
Job Summary
This diverse position is responsible for a team of Account Executives (AEs) in the Canada Region. Each day at Tatcha is different with new challenges to conquer and tasks to tackle, but here is an idea of some of the things you will work on:
Developing and executing business plans, consistently surpassing KPIs and financial objectives
Utilizing weekly business analysis to determine opportunities for growth
Emulating and reinforcing brand image/culture - bringing the spirit of partnership to all interactions
Hiring, training, developing your team of AEs
Assisting in scheduling and overseeing a freelancer team
Coordinating with your AEs to execute retail events to maximize profitability
Conducting store and district visits within your region regularly
Driving growth in your region by leveraging consumer/sales insights, continuously analyzing sales data for growth opportunities and partnering closely with the Sr. Director of Field Sales
Adhering to company guidelines while maintaining and managing all relevant budgets and expenses
Key Responsibilities
Sales
Drive sales to meet metrics as outlined by the Sr. Director of Field Sales
Develop territory strategy with the maximize sell-through
Coordinate and execute events to achieve or exceed sales goals
Review and analyze daily, weekly, and monthly sales
Ability to impact and work with remote stores to drive sales volume
Create and execute plans to grow brand ranking in an assigned territory
Analysis of sales results, sales forecasts and promotional impact
Familiarity in working with Google platforms, slides, docs, sheets etc. Familiar with MS Word and Excel
Regional Management
Establish and nurture relationships with your AE team, fostering trust and ensuring consistent support
Develop relationships within retailers with Store Management, District Managers and other Leadership to ensure consistent brand awareness and messaging
Effective presenter to engage audience and team members
Ability to adapt to the needs of the business and make modifications as necessary within the assigned market
Partner closely with the Education Team to ensure all Tatcha EDU materials are executed as needed
Provide consistent and constructive feedback to your AEs in a 360° format
Capable of managing multiple priorities
Communication, Relationships, and Time Management
Self-motivated to lead and represent Tatcha with your team, peers and retail partners
Exhibit effective communication skills with customers, peers and management
Provide the Sr. Director of Field Sales with consistent updates of market needs and successes
Prepare and actively participate in weekly conference calls, touch bases, and meetings
Responsible for appropriate spending and accurate submission of T&E expenses
Ensure your team executes and follows up regarding merchandising according to guidelines and retail planograms
Manages freelancer(s) and budget ethically to support the business
Represent the company with professionalism and integrity
Who You Are
You have established beauty retailer relationships with management at the store level and District/Regional Managers within the Sephora Canada Market specifically. Experience with multiple retailers is a plus
You strive to consistently support your team in order to meet and exceed retail sales goals
Bring a robust business acumen, strategic planning skills, and can easily distill complex information into actionable insights that will be instrumental in driving our business growth
Understand that fostering a healthy and energizing environment for your team is key to success in each assigned territory
Possess an in-depth understanding and solid knowledge of the Northeast region, enabling informed decisions on prioritization and alignment with business needs, grounded in extensive retail field experience
Are excited to collaborate and build relationships with cross functional internal teams, store management/staff, and Field teams
You are committed to supporting your direct reports and are invested in their success and growth while embodying Tatcha culture and values
Qualifications
8+ years beauty industry sales experience, and a minimum of 5 years in a field sales manager role
Experience working with large beauty retailers (e.g., Sephora). Multiple retailer management is a plus
Strong administration, orga
About the Company
Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means "skin-mind same root"--an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering ski...
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