Job Specifications
Job Details
Wripple is looking for a Salesforce Administrator for one of our most important clients in the travel & hospitality space. This is a freelance contract opportunity -- hybrid, 4 days onsite required -- for 12 months, 40 hours a week with the option for renewal. The Salesforce Administrator will be responsible for the conceptual, logical, and physical design of Sales Cloud product enhancements, including data transformation and automation. The Salesforce Administrator will be actively involved in scoping and design sessions with business teams to understand business processes and how to improve them on the Salesforce platform. This role will actively lead solution design, guide testing strategy, and ensure quality throughout the product development lifecycle. This individual should be apprised of the evolving technology stack of the Salesforce platform to create innovative solutions that meets and enhance business process needs.
This position will partner closely with the Global Events, Strategy and Operations team to integrate their technology stack with Salesforce and consolidate data to a single source of truth. This position will also work with internal and external stakeholders including Field Sales, Sales Development, B2B Marketing, Sales Communications, Sales IT and Alliance Partners to ensure the successful launch of technical solutions that drive revenue growth and elevate our relationships with our agency and corporate customers.
Job Description
Strategy & Planning
Being well versed in the strategic direction set by the Sales Innovation team and ensures that it is implemented in the architecture of Sales & Service Cloud products
Collaborate with leaders on development of internal product roadmap to align with overarching Salesforce Platform strategic goals
Development & Delivery
Design, lead and facilitate workshops with key stakeholders to obtain feedback and transform insights into visions, frameworks, and concepts
Develop and deliver innovative solutions, including solution concepts, to key decision makers which address their issues and needs to drive business value
Own capital and operational project management in coordination with internal and external stakeholders ensuring timeline and deliverables are met
Leadership & Training
Act as a consultant, reviewing solutions built on and/or integrated with Sales & Service Cloud and recommend improvements
Act as a release manager, approving configuration and coded items to be deployed between Sales & Service Cloud environments
Promote a spirit of business enablement by training fellow colleagues to utilize Salesforce tools and processes more effectively
Innovation & Professional Development
Continually keep abreast of emerging and best-in-class user experiences and maintain understanding of the capabilities of the Salesforce platform
Collaborate with colleagues and end-users to create experimental prototypes and proofs of concept
What you need to succeed (Minimum Qualifications)
3+ years related work experience leading large-scale CRM technology implementations and projects
Should be self-motivated, solutions-oriented, multi-task capable, and have demonstrated the ability to work well with others in a fast-paced, time-sensitive environment
Should have experience successfully coordinating efforts across multiple organizations and teams, including strong communication and presentation skills, interpersonal relations, and project leadership
Must have the desire and demonstrated ability to lead projects and strategy, and work within a team-oriented environment
Must possess strong analytical and computer skills, sound organizational and planning skills, excellent verbal and written communication skills, strong interpersonal skills, and a proven ability to make sound business decisions
Must be performing satisfactorily in current position
Embraces diverse people, thinking and styles
What will give you a competitive edge (Preferred Qualifications)
Bachelor's degree in relevant field
Knowledge of Ticketmanager, Cvent and/or Jifflenow products
Certified Scrum Product Owner certification
Understanding of AWS cloud technology platform and services
Knowledge of Agile development principles
General knowledge of Delta’s markets and competitive market position
ABOUT WRIPPLE:
Wripple is the first Agency Services Platform that connects clients with independent talent to create teams that thrive in an on-demand world. Our platform allows clients and talent to achieve speed, flexibility, and control of their projects and business.
Our mission is to provide clients, talent, and partners the freedom to do their very best work through a new platform that enables smart team building by matching organizations with proven on-demand digital marketing & experience talent. Wripple is continuously looking for the highest quality independent talent. Our platform provides freelancers with a complete operating system to land verified opportunities and f
About the Company
Wripple is Marketing's On-Demand Talent Platform.
Founded by agency veterans, Wripple is 100% dedicated to providing marketers with boundless possibilities to create high-performing blended teams with greater speed, flexibility, and efficiency.
Our Private Talent Marketplace, powered by advanced proprietary software with generative AI, connects vetted on-demand talent with top brands, in real time. For all your staffing priorities, hire contractors across 50+ roles to fully fold into your team. For project-based work, ...
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