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InfoStride

Senior Business Analyst

On site

Raleigh, United states

Senior

Freelance

14-01-2026

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Skills

Communication Leadership Problem Solving Go Microsoft Project Jira Test Negotiation Market research Problem-solving Research Attention to detail Gap Analysis Programming Analytical Skills Software Development Confluence Agile SDLC BPM

Job Specifications

Job ID: 786713

Job Title: Senior Business Analyst

Location: 1915 Health Services Way, Raleigh, NC 27607

Work Arrangements: Hybrid

Interview: Webcam Interview Only

Job Description:

Responsibilities:

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project.

The NC Department of Health and Human Services – Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities.

Responsibilities

• Conducts stakeholder analysis

• Conducts market research and analysis

• Identify and document detailed current and future state process workflows using BPM standards

• Develops Context diagrams, functional decomposition, and process workflows

• Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams

• Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix

• Build Business, stakeholder, solution and transition requirements

• Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology

• Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements

• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required

• Perform functional, integration testing UAT support, including developing test scenarios and cases

• Support required system go-live activities

• Authors and prepares meeting minutes to be distributed to a variety of audiences

• Creating User stories and acceptance criteria and authors other Agile documents and deliverables

Knowledge, Skills and Abilities / Competencies:

• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

• Strong writing and communication skills and can build relationships with both their team members and clients

• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

• Ability to prepare and present oral and written documents clearly and concisely

• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards

• Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs

• Possess a high-level understanding in the areas of application programming, database and system design

• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

• Understanding of Software Development Lifecycle (SDLC) concepts and process

• Knowledge of and experience with IT Service Management best practices and principles

• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

Skill

• Extensive knowledge of business system analysis techniques and testing methodologies

• Demonstrated experience in gathering business requirements and development of business rules and process flow.

• Proven experience with business process design and definition

• Experience with Business Analysis methodologies and problem solving

• Extensive experience in using JIRA

• Extensive experience in using Confluence

• Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project

• Excellent communication skills (both verbal and written)

• Experience in development of procurement related documents including RFP and evaluation criteria.

• Demonstrable analytical skills and an attention to detail.

• Extensive experience in collaborating with Product Owners and other stake holders to derive Business Requirements

• Excellent creative thinking and problem-solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.

• Knowledge Creating Sequence Diagram and flow charts

• Experience working for State government

• Kno

About the Company

InfoStride offers an open culture of trust, enhances the tech capabilities of business ecosystems, and breaks boundaries with new knowledge every day creating vibrant and innovation-led experiences across the globe. As a rapidly evolving IT Consulting and Services Firm, InfoStride takes pride in its ability to uniquely understand the intricacies of the consulting process in the technology ecosystem and ways to successfully deliver high-value projects with maximum impact, which is critical with the economic climate businesses... Know more