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Reed Technology

IT Support Technician

On site

Manchester, United kingdom

£ 120 /day

Freelance

15-01-2026

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Skills

Communication Customer Service Networking Windows

Job Specifications

IT Support Technician
Manchester
3 month contract
£120 per day (inside IR35)
Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact.
Key Responsibilities:
Act as the first point of contact for IT-related queries via phone, email, and ticketing system.
Diagnose and resolve hardware, software, and network issues.
Support Windows 10/11 environments
Maintain accurate documentation of support requests and resolutions.
Collaborate with other IT team members to ensure smooth operations.
Requirements:
Previous experience in a 1st Line Support or Desktop Support role.
Strong troubleshooting skills across hardware, software, and networking.
Experience with PC builds and deployments.
Familiarity with Windows OS, and basic networking concepts.
Excellent communication and customer service skills.
Ability to work independently and manage time effectively.

About the Company

Reed Technology Solutions is an independent software publishing company based in East Stroudsburg, Pennsylvania. Know more