Skills

Communication Leadership Stakeholder Management Agile methodologies CRM power bi Project Management Agile Power Automate

Job Specifications

Digital Project Manager
Location: Hybrid
Contract Type: 12 month FTC/Contract
Reports To: Head of ICT Delivery
About the Programme
The Client's Programme is a high-profile digital transformation initiative aimed at improving how residents interact with the council for services such as waste collection, road maintenance, and other local services.
Phase 1 delivered a new resident-facing platform. Phase 2 focuses on:
Enhancing the digital experience
Automating processes to drive efficiency and cost savings
Expanding functionality across multiple service areas
The platform uses CMS and CRM technology (Jadu) and integrates with various council systems via Web APIs.
Role Purpose
We are seeking an experienced Digital Project Manager to lead the next phase of programme. You will manage multiple workstreams, coordinate technical and business teams, and ensure successful delivery of improvements to the resident-facing platform.
Key Responsibilities
Lead delivery of digital projects within the programme (website development, service automation, integrations).
Work closely with technical teams on Web APIs, CMS connectivity, and system integration.
Oversee development of transactional web forms and customer-facing features.
Apply Waterfall and Agile methodologies as appropriate.
Manage project governance, risks, and budgets.
Engage stakeholders at all levels, including ICT leadership and business teams.
Ensure smooth transition into BAU and operational readiness.
Essential Skills & Experience
Proven experience delivering digital/web projects in complex environments.
Strong knowledge of CMS platforms, Web APIs, and system integration.
Familiarity with Power BI and Power Automate (advantageous).
Ability to manage multi-stream projects and coordinate cross-functional teams.
Experience in both Agile and Waterfall delivery.
Excellent stakeholder management and communication skills.
Recognised Project Management certification (Prince2, PMP, Agile).
Nice-to-Have
Public sector experience.
Understanding of data-driven reporting and automation tools.
Working Pattern
Hybrid: typically 1-2 days per week on-site
Flexible working arrangements (no rigid structure).

About the Company

Ivy Rock Partners provide search and recruitment support to organisations with social purpose wanting only the very best service. Using our experience, it is our goal to proactively find ways to help you, with a consistent long term objective in mind. We are not a ‘volume’ agency, our clients and candidates are selected with equal care. What is our mantra? To seek the best way of managing each personalised assignment and offer optimum care and professionalism at any given opportunity. Know more