Skills

Leadership Sales Customer Service Prospecting Coaching

Job Specifications

Company Description

Laboratoires Dermatologiques d'Uriage specializes in French dermo-cosmetics and offers products sold in pharmacies and parapharmacies in over 80 countries worldwide. As a constantly growing company, Uriage actively seeks new talents to join its dynamic teams. Uriage is part of the dermo-cosmetic division of the Puig Group, a renowned global leader in the beauty and skincare industry.

Role Description

We are looking for an experienced and hands-on National Sales Manager to lead, coach and drive the performance of a field sales team active in pharmacies across Belgium and Luxembourg.

This role is highly operational and people-driven. You lead from the field, translate strategy into action and create focus, discipline and engagement within the team. You are a natural leader, self-directed and energized by results.

Key Responsabilities

Develop

Translate commercial strategy into concrete field action plans
Define clear sales priorities (targets, launches, prospecting focus)
Set individual objectives and action plans per sales representative

Deliver

Drive sales performance and growth within the pharmacy channel
Ensure high-quality customer visits and sustainable partnerships
Support prospecting and opening of new accounts

Monitor & adjust

Track and analyse KPIs (visit quality and frequency, sales results, prospecting, launches)
Coach, challenge and adjust performance where needed
Follow up on customer complaints and payment dossiers in collaboration with customer service and finance

Lead

Provide direct leadership and on-the-job coaching to the field team
Spend significant time in the field (joint visits, feedback, coaching)
Create a culture of ownership, accountability and self-leadership
Act as a key interface between sales, customer service and finance

Qualifications

Experience & knowledge

Experience in pharma and/or dermo-cosmetics
Proven experience in a sales management or senior field leadership role
Strong understanding of field sales execution, KPIs and commercial processes
Solid insight into customer management, complaints handling and credit processes

Skills

Strong people leadership and coaching skills
Ability to translate strategy into concrete execution
Analytical mindset with a clear focus on results
Confident communicator, able to handle difficult conversations

Mindset & personality

Natural leader with strong credibility in the field
Hands-on, self-driven and highly accountable
Structured, disciplined and solution-oriented
Resilient, flexible and comfortable in a fast-paced environment

Languages

Fluent in Dutch, French and English

About the Company

Laboratoire Français de dermo-cosmétique, les produits Uriage sont vendus en pharmacies et parapharmacies en France et dans plus de 80 pays. En constant développement, Uriage est toujours à la recherche de nouveaux talents en France et à travers le monde. Les laboratoires dermatologiques d’Uriage font partie du pôle dermo-cosmétique du groupe Puig. Know more