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The Fountain Group
Social Media Manager

Social Media Manager

Remote

San francisco, United states

Junior

Freelance

15-01-2026

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Skills

Social Media Community Management Marketing Analytics

Job Specifications

Role Description

The Reddit Community Manager will be part of the *** Social Media team, leading our brand's engagement and presence across Reddit. This role focuses on building authentic relationships with Redditors, from creative professionals and marketing teams to power users and tech enthusiasts, while representing *** in a credible, human way.

You'll be responsible for proactive and reactive engagement: joining discussions in relevant subreddits, supporting conversations about ***, surfacing feedback, and evolving how *** shows up and adds value to users on the platform. You'll collaborate closely with cross-functional teams across Communications, Product Marketing, and Customer Support to ensure *** shows up where our users are—listening, responding, and participating in a way that builds trust and delivers value to the community.

Requirements

2-5 years of experience in online community management, ideally with a focus on Reddit, forums, or niche online communities for a brand or agency
Deep understanding of Reddit culture, moderation norms, and etiquette across various subreddits
Excellent writing skills, with the ability to adjust tone based on context, from technical users to creative professionals
Experience collaborating with product, support, and communications teams to manage brand presence, draft thoughtful responses, and surface community insights
Comfortable handling product feedback, technical discussions, and critical commentary with empathy and professionalism
Familiarity with Reddit analytics, moderation, and listening tools (Reddit Insights, Reddit Pro, Sprinklr, or similar)

About the Company

The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the c... Know more