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Aufinity Group | bezahl.de
(Senior) Customer Success Manager France - Paris (m/f/d)

(Senior) Customer Success Manager France - Paris (m/f/d)

Remote

Paris, France

Senior

Full Time

19-01-2026

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Skills

Communication Training Team Spirit Project Management

Job Specifications

Your mission

You are responsible for our french customers and take care of all communication
You are introducing an innovating payment processes for car dealer groups and other industries
You are responsible for the training of the operational managers (remotely/on site) for our product usage
You identify possible “stumbling blocks” in the onboarding project and eliminate them in coordination with customers and your colleagues from other areas
You are in charge of upgrading our solution for existing clients
Through your proximity to the customer, you help to continuously improve our product and processes

Your profile

You have at least 5 years of experience in digital (multi) project management, ideally with proof of your own successful projects
A structured and clean way of working, even in stressful situations: you are used to keep several balls in the air
Clear and confident communication at C-level, even in a tense environment
Willingness to travel to our customers
You are native or bilingual in french, confident in business english and keen to work in a fast-paced environment
Experience in the automotive or software environment is the cherry on the cake, but not a must

Why us?

The opportunity to be part of one of the most exciting FinTech Scale-Up stories in Europe
Take advantage of our extensive training and development opportunities to constantly improve your skills and develop yourself further.
An open and transparent corporate culture where your ideas and suggestions are always heard
Possibility of working from home
Look forward to monthly team events where the focus is on team spirit and fun

About Us

We, Aufinity, are a Cologne-based FinTech Scaleup and pioneer for digital payment solutions in the automotive sector. In 2018, we created bezahl.de, the first all-in-one platform for digital payment management in the automotive trade. With our product, we optimize internal payment processes and help our customers save valuable time and costs in the back office. At the same time, we enable car dealership groups to offer a fully digital payment process with various payment methods - including specialized payment methods for large sums - for the first time.

About the Company

The Aufinity Group is one of the fastest-growing fintech companies in Europe and has a vision of making Autonomous Finance the standard in the automotive industry. With its product brands bezahl.de in German-speaking countries and Aufinity for international markets, order-to-cash processes are digitized and accelerated. The aim is to simplify financial processes so that partners can concentrate on what matters most—their customers, their business, and their goals. Know more