Job Specifications
PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,
Find out more about this role by reading the information below, then apply to be considered.
Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers.
Job role: First line support for hardware and software problems in a Windows environment, this will include on-site installation, support and remote support when based in the office. In this position, you will be performing Desktop and Network support for approximately 450 users across 23 locations in the UK.
Daily Tasks Are As Follows
Desktop Support - via phone, email and face-to-face
Installation of company software - Wareflow, SAP, MS Office, Design software
Setup new users/new PCs
MS Windows Server Administration - Active Directory, DNS, DHCP
Backup administration
SAP administration, unlocking and requesting new accounts, logging calls on the Head Office helpdesk
Repair/replace hardware - PCs and peripherals, mobile phones, tablets, printers etc
Liaise with external third-party suppliers for CCTV, email system, Design software, as well as third party IT company
Liaise with internal departments for CRM, SAP, Wareflow, Design software
Telephony administration
Setup company mobiles/hand xlqdzyr held devices, tablets
Administration of Network infrastructure, Firewalls and Internet connections.
First point of contact for antivirus, iPads, Video Conference system
Personal Attributes
Ability to multitask and remain calm under pressure is essential
Flexibility and adaptability
Must be able to work on your own initiative - self-motivated, able to think outside the box and come up with solutions to problems quickly
Communication Skills - working within contacts in and outside of the organisation
Working Pattern;
Part Time
Monday to Friday, 30 hours (8am - 2pm / 9am to 3pm) with 1 hour break
About the Company
FloorLUX, - Interior design, garden design, bathrooms & flooring, we can advise you on all design and technical aspects of your requirements
Know more