Job Specifications
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
What You'll Do
Platform Software Engineers (PSWEs) design and build the distributed systems that power Braze's massive-scale background processing platform. We own Sidekiq at Braze—processing more than a trillion jobs daily across Kubernetes clusters worldwide. Our work spans autoscaling systems, metrics pipelines, reliable job execution, and internal frameworks that make distributed processing safe for application teams.
Braze operates at a massive scale: 3.3 billion monthly active users, hundreds of billions of data points collected each month, and billions of messages sent daily. Our tech stack is rooted in Ruby on Rails, Go, MongoDB, Redis, and Kafka. As a PSWE, you'll collaborate with application teams to evolve the Sidekiq platform they depend on and improve the reliability, performance, and developer experience.
Main Responsibilities
Develop Braze’s embedded frameworks that enable large-scale distributed processing
Design, build, and operate internal software frameworks that power Braze’s asynchronous and background processing systems at massive scale
Evolve and extend frameworks built on technologies such as Sidekiq to reliably execute over a trillion jobs per day across a globally distributed platform
Own scaling behavior, reliability guarantees, failure modes, and operational safety of these systems
Provide opinionated abstractions, tooling, and guardrails that allow application teams to use distributed processing safely without needing to manage underlying complexity
Improve observability, debuggability, and operational ergonomics for large-scale job-processing systems
Manage incidents:
Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
Use your on-call shift to prevent incidents from ever happening
Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.
WHO YOU ARE
5+ years of distributed systems development or platform/infrastructure experience
You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, and specific implementations
Have an urge to collaborate, document, and deliver quickly
Collaborating across the global remote teams, often working asynchronously
Document everything so you don't need to learn the same thing (or plan the same work) twice
Delivering fast to delight our customers– even internal ones
Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
Have a desire to solve everyday challenges facing software engineers and automate their toil away
Have an excellent ability to manage multiple tasks and expectations at once
Experienced in working on large-scale API-driven systems
Experienced in application and systems observability
Experience with distributed systems, message queues, or background job processing, with a strong focus on Sidekiq
Strong Ruby and Rails experience, with Go experience being helpful (our primary languages)
Interest in reliability engineering—failure modes, retry semantics, idempotency
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $ 128,842 and $232,200 /year with an expected On Target Earnings (OTE) between $144,000 and $258,000 /year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
What We Offer
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.
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