Job Specifications
General Skills
Experience in programming and analysis; Salesforce Public Sector Solutions CRM software package support at the specified experience level
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
Experience in design, code, test, debug and document applications
Experience in application design, latest design patters, deployment and troubleshooting
Experience with relational and hierarchical database technologies
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines Salesforce Public Sector Solutions Software Development Skills
Knowledge and experience with specific Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation
Knowledge and experience with specific Salesforce Public Sector Solutions enterprise architecture methodologies, design standards and tools
Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
Ability to provide post-implementation support and resolve any post-implementation technical issues
Experience conducting design walkthrough sessions with project team
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Ability to provide user and system documentation as required
Desirable Skills
Experience with building Salesforce solutions based on user stories and low level designs
Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code
Strong experience delivering products in Agile/Scrum mode.
Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce Platform
Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)
Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services
Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.
Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On
Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
Experience with deployment tools such as GitLab, Jenkins, etc.
Responsibilities:
Undertakes the design of hosting technology solutions based on the client’s service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project/initiative deliverables. General Skills
Knowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.
Develop end-to-end features across Salesforce, Mulesoft, and other services.
Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.
An understanding of how to develop complex Salesforce Sales Cloud features, breaking down the work into components and milestones that stakeholders can easily understand
Write concise, well-crafted code and tests.
Provide detailed estimates and work breakdown structure for assigned tasks
Requirements
Must Have
5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
Certified Salesforce Platform Developer I or equivalent experience
Salesforce Certified OmniStudio Developer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Administrator
Knowledge Transfer Requirements:
Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
Evaluation Criteria
More than 4 years experience (including recent experience) solutioning and hands-on configuring in Salesforce
Salesforce Certified Platform Developer I
Salesforce Certified OmniStudio Developer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Administrator
Demonstrated