Skills

Communication Leadership Test Decision-making Training Coaching Organizational Skills

Job Specifications

Role: Business Analyst

Location: New York, NY - Hybrid

Let’s create our future together at The AES Group!

About The AES Group

The AES Group is a premier technology staffing and services company that has been bringing businesses and talent together for over 20 years to deliver innovative technology solutions that create meaningful impact. AES helps enterprises, including Fortune 500 organizations, engage customers, empower employees, and transform operations through cloud, data, AI, and emerging technologies.

What You’ll Get (highlights)

Opportunity to support cutting-edge publishing titles and distribution channels
Leadership scope: manage BA workload, timelines, escalations, and delivery quality
High visibility role partnering with business stakeholders and technical teams

Role Overview

This position is responsible for maintaining strong communication across the project team and stakeholders, ensuring requirements are captured clearly, delivery processes are followed consistently, and issues are triaged and resolved efficiently. You’ll lead the BA function day-to-day—assigning work, tracking deliverables against agreed timelines, and coaching team members to improve analysis quality and execution.

Responsibilities

Handles day-to-day management of the business analysts and their associated tasks. Will handle core and contingency assignment while tracking deliverables through created, agreed and managed timelines.
Need to have strong sense of urgency, superior organizational skills and ability to successfully interface with clients.
Ensures methodologies, delivery processes, and implementation management processes are followed
Balance business and technology issues as well as communicate appropriately with both technology and business.
Conduct analysis of business issues and challenges. Triage incoming issues and assign to staff and track progress, assist with escalations.
Identify Business Analyst strengths and weaknesses and suggest areas of improvement.
Recommend solutions to improve business decision-making with a focus on the core systems, technology strategies and standards.
Facilitate group meetings such as workshops and training.
Work with end-users to define and execute test scenarios and ensure appropriate end user training.
Perform analysis of requests for system development/maintenance and determine the most effective approach.
Work closely with the development team, develop project and program documentation and specifications including Functional and Technical Requirements documentation.

Qualifications

7 years experience as a Business Analyst.
3+ years staff management experience.
Superior written and verbal communication
Prior Bonaire Revport experience (or FiServ Advantage, Quartal Fee Manager, Redi2 Revenue Manager) a plus.

Ready to make an impact? Apply now and join us on our journey!

About the Company

The AES Group is a premier technology staffing and consulting company that brings together businesses and talent to deliver the most innovative technology solutions that create the most positive impact to society. In the last 20 years, we have developed innovative best-in-class technology solutions to the world's forward-thinking companies on four key service areas: - Customer Experience: engaging customers with differentiating digital experiences to sustain business relevance - Employee Experience: enabling employees to lea... Know more