Skills

Communication Leadership Data Engineering Splunk ServiceNow CI/CD DevOps Kubernetes Sales Architecture Organization cloud platforms GCP CI/CD Pipelines

Job Specifications

Title: Consultant - Observability

Atlanta, GA

Fulltime

About Softility: Softility is a leader in digital transformation, helping enterprises accelerate their journey in DevOps & Cloud Operations, Observability & ITOM, Application Modernization, and Data Engineering. We combine deep platform expertise with our proprietary Agentic AI platform to deliver intelligent, scalable solutions that solve complex business challenges.

Role: We are looking for a senior position in our Observability Solutions team to serve as the bridge between our Center of Excellence and our clients' needs. We are seeking experienced Observability Engineers to join our rapidly growing team. You will play a key role directly supporting our Technical Pre-Sales and Delivery organization throughout the project lifecycle.

Key Responsibilities:

• Technical Discovery: Lead in-depth discovery sessions to understand client pain points, technical environments, and business objectives.

• Solution Design & Architecture: Develop tailored solutions and architectures to support enterprise customers.

• POC Leadership: Execute POCs (typically 6-8 weeks), owning the technical success criteria and ensuring a clear path to value.

• Project Delivery & Support: Provide critical support during the project delivery phase, including architectural guidance, managing day-to-day deliverables and acting as a point of escalation to ensure continuity of vision and client confidence.

Requirements:

• 10+ years of overall experience including at least 5 years in a customer-facing technical role (Solutions Engineering, Technical Consulting) within a technology or IT professional services company.

• Deep hands-on expertise in Observability solutions: Proficiency with tools like Elastic, Dynatrace, New Relic, Datadog, Splunk, or ServiceNow ITOM.

• Knowledge of DevOps & Cloud: Expertise in cloud platforms (GCP preferred), containerization (Kubernetes), CI/CD pipelines, and Infrastructure-as-Code.

• Proven ability to lead architecture discussions, whiteboarding sessions, and complex demonstrations to both technical audiences.

• Excellent communication and interpersonal skills.

About the Company

MethodHub is a global software services and technology consulting provider offering next-gen business solutions to enhance the digital transformation journey of its clients across the globe. With 30+ customers and over 500 employees globally who bring domain expertise and experience in advanced technologies, MethodHub is in the USA, India, Canada, and Thailand. MethodHub offers Cloud Engineering, Data Services, Cyber Security, and ERP/CRM integration to support large enterprises globally. Our services include consulting, del... Know more