Skills

Problem Solving Critical Thinking Customer Service

Job Specifications

Primary Talent Partners has a new contract opening for an Info Tech Procurement Specialist to join a financial services company in Atlanta, GA. This is a 12-month contract to start with the potential for extensions.

Pay: $55.00 - $60.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.

Description:
Contribute to the day-to-day operations of the districts IT procurement function. Accountable for participating in procurement strategies, defining business requirements, identifying opportunities to improve processes, identifying potential benefits for business advantage and keeping Management aware of the status of procurement operations. Participate on Client System (FRS) workgroups as the district IT procurement representative when appropriate.

Key Responsibilities:
Aids in IT procurements day-to-day functions and operations.
Assist with customer needs for IT hardware and software questions/requests.
Assist in the coordination and resolution of all IT procurement hardware and software customer service issues.
Maintains the software license tracking for all software purchased in the district.
Participates in the process to ensure license compliance and software standards are met for all software requests.
Initiates compliance activities with internal BTS functional areas (e.g., IT security and business Partnership Managers (BPMs) other district departments (e.g., Legal, and financial Management & Planning (FM&P) to properly vet new software titles before they are introduced to the FRS network.
Defines and investigates functional problems or customer service issues and communicates recommended corrective actions to IT Services and Solutions management.
Familiarizes FRB employees with IT Services and Solutions policies, standards and procedures.
Also serves as IT Procurement liaison for business Technology and Security (BTS) management and staff.
Maintain any necessary changes to the internal IT Procurement site.

Education: High school diploma or GED Associates Degree or 2 yrs equivalent experience
Experience: Less than two years

Functional Knowledge Preferences
Knowledge Areas:
Basic understanding of Information Technology Customer service

Technical Skills:
Software licensing
PC Specifications and functions

Certifications/Licenses:
ITIL
Individual Competencies
Demonstrates Self-Awareness
Collaborates
Problem Solving
Communicates Effectively
Action-Oriented

Top 5 must-have hard skills:
Ordering hardware & software for the entire 6th district (multiple locations in the southeast)
It is a plus to have experience with Service Now and Arriba
Submitting orders & Interacting with IT vendors as needed
Critical thinking; think outside the box & ask questions
Concise communications

Team size: direct team:
Full team reporting to manager is 6
This is the 2nd of 2 people doing IT Procurement

Day-to-day Expectations:
Following procurement processes
Checking that the item(s) internal staff members are ordering is not something already in-house
Interacting with and taking direction from Lead IT Procurement Specialist

Interview Plan/Process:
Two video interviews
1st with recruiter
2nd with manager and 2 others

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

#PTPJobs

About the Company

Primary Talent Partners (PTP) is a woman-owned staffing firm specializing in contingent workforce programs and full-service staffing solutions, including temporary and direct hire services. Established in 2019, our Executive Partners bring over two decades of experience in staffing and consulting. Headquartered near Charlotte, North Carolina, with satellite locations nationwide, we serve a diverse portfolio of Fortune 500 clients. As a trusted supplier for Managed Service Providers (MSPs) and structured workforce programs, w... Know more