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Desktop Support Engineer

Desktop Support Engineer

On site

Tadcaster, United kingdom

Freelance

05-03-2026

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Skills

ServiceNow Customer Service Windows

Job Specifications

Desktop Support Engineer (Contract)
Rate: £270 per day inside IR35
Location: Tadcaster, North Yorkshire
Contract: 3 months initially - with extension
We have an urgent requirement for an experienced Desktop Support Engineer to join our end client's team in Tadcaster, North Yorkshire on a contract basis. This role includes out of hours on-call work when required.
Key Responsibilities
Provide 1st and 2nd line support in a fast-paced, ticket-driven environment.
Work independently and use initiative to resolve issues, while collaborating with the wider IT team.
Deliver excellent customer service to office-based users within a factory setting.
Support and maintain desktops, laptops, peripherals, and related infrastructure.
Adhere to Health & Safety requirements on-site.
Skills & Experience
Proven experience in a Desktop Support/IT Support Engineer role.
Strong troubleshooting skills across Windows environments.
Experience with ServiceNow (highly desirable).
Ability to work independently and manage workload effectively.
Comfortable working in an industrial/factory setting (office-based role).
Additional Information
Casual dress (comfortable, suitable for a factory environment).
PPE provided, with H&S induction covering factory site hazards.
Free on-site parking.
Subsidised canteen.

About the Company

Our mark, your success. IDPP has been established for over 37 years, and during that time we have become experts in the IT and Telecoms industries supporting customers with a variety of bespoke services. Initially providing only contingency resources, IDPP began to reinvent itself some 5 years ago by moving into the services arena with the provision of fixed price projects and work package solutions. A brief synopsis of our current client services includes:- -Fixed Priced Project & Work Packages -Managed Services -Contra... Know more