Skills

Communication Leadership Attention to detail Agile

Job Specifications

Mode Search is supporting a globally renowned luxury house in the search for an Executive Assistant to join its newly opening flagship Maison in London. This landmark opening represents a significant moment for the business — an immersive, architecturally significant space designed to embody heritage, craftsmanship and culture at the highest level. The Maison will set new standards in service, experience and operational excellence, creating an environment that is far more than a traditional retail store.

This full-time position is based at the brand’s new flagship on New Bond Street, London. The Executive Assistant will report directly to the Maison Director and work closely with the wider leadership team including Directors and Store Managers, as well as key head office contacts. The role is instrumental in ensuring the smooth, efficient and professional running of the Maison, acting as a central coordination point for internal and external stakeholders.

The Role

Provide high-level administrative and organisational support to the Maison Director
Manage complex and ever-changing diaries, demonstrating strong forward planning and prioritisation
Coordinate and reschedule appointments across multiple stakeholders and time zones
Prepare meetings including briefing documents, presentations, room bookings, hospitality and materials
Organise domestic and international travel, detailed itineraries and expense processing
Enter expense commitment requests, check and pre-validate invoices where required
Draft correspondence and manage sensitive information with absolute discretion
Support the preparation of presentations and key business documentation
Occasionally attend meetings to capture actions and ensure clear communication follow-up
Provide ad hoc administrative support to other Directors within the Maison
Coordinate leadership visits, seminars, celebrations and internal events
Support the organisation of buying trips and cross-functional travel coordination
Contribute to internal communications and initiatives that foster team engagement and togetherness
Act as a liaison between the Maison, head office and external partners to ensure seamless information flow
Uphold the highest standards of professionalism in all interactions

Requirements

Proven experience as an Executive Assistant or Personal Assistant within a fast-paced, high-demand environment
Demonstrated experience supporting senior leadership
Exceptional organisational skills with strong attention to detail
Ability to anticipate needs, manage competing priorities and remain proactive
High level of discretion, confidentiality and integrity
Strong interpersonal and communication skills with the ability to adapt to different stakeholders
Calm and agile approach when managing unforeseen changes or challenges
Autonomous and solutions-oriented mindset
Strong customer-service orientation and collaborative approach
Advanced proficiency in Microsoft Office (Excel, PowerPoint and Word)
Structured, positive and team-focused attitude
Commercial awareness and a growth mindset
Ability to thrive in an operationally complex, high-expectation environment

Please note that due to the high volume of applications we are currently receiving, we are unfortunately unable to provide individual feedback to every candidate at this stage of the process.

If your application is successful, you will be contacted by us in due course.

You may also submit your CV directly to info@modesearch.co.uk should you wish to apply.

About the Company

MODE SEARCH is a leading global consultancy and search firm. We curate the inspiring individuals behind the world’s most desirable luxury brands, across Fashion, Lifestyle and the Creative industries. We have an affinity for finding the perfect match, with a flair for the unexpected. In a continually evolving market, the secret to resilience is: talent. The right senior level hire can elevate your brand equity, raise your bottom line and even change the face of the industry at large. We are your eyes on the ground for y... Know more