Job Specifications
A client of Innova Solutions is immediately hiring for a Bilingual Senior AI Engineer
Position Type: Full-Time, Contract
Duration: 6 months
Location: Charlotte NC 28217 (Hybrid)
Schedule: 4-days onsite in a week.
As a Bilingual Senior AI Engineer, You Will
Architect and develop AI-driven IVR and conversational systems using Python
Build NLP models for text classification and clustering to support intent detection and call routing
Perform data analysis using SQL on large-scale IVR and interaction datasets
Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases
Lead development of agentic AI workflows for multi-step customer interactions
Establish LLMOps best practices, including monitoring, evaluation, and lifecycle management
Partner with IVR platform, speech engineering, and product teams
Mentor offshore and junior AI engineers
The Ideal Candidate Will Have
Bilingual proficiency in English and Spanish
5+ years of experience in AI / Machine Learning
Strong proficiency in Python and ML libraries (NumPy, Pandas, Scikit-learn, XGBoost)
Deep experience in NLP techniques such as text classification and clustering
Strong hands-on experience with SQL and data analysis (Oracle, MySQL, SQLAlchemy)
Practical experience working with LLMs, including prompt engineering, RAG, and evaluation frameworks
Experience with LLM frameworks such as LangChain, LlamaIndex, or OpenAI SDK
Familiarity with vector databases (FAISS, Pinecone, Weaviate, Qdrant)
Good to Have
Experience with Agentic AI and multi-agent orchestration
Experience with LLMOps / MLOps in production environments
Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS)
Libraries & Tools
Python / ML: NumPy, Pandas, Scikit-learn, XGBoost
NLP: spaCy, Hugging Face Transformers, NLTK, Sentence-Transformers
LLM Frameworks: LangChain, LlamaIndex, OpenAI SDK
Agentic AI (Good to Have): LangGraph, AutoGen, CrewAI
Data & SQL: Oracle, MySQL, SQLAlchemy
Vector Databases: FAISS, Pinecone, Weaviate, Qdrant
LLMOps / MLOps (Good to Have): MLflow, Weights & Biases, BentoML, Airflow
Qualified candidates should APPLY NOW for immediate consideration!
This position is only open to applicants who can be engaged on a W-2 basis.
Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Mo Irshad
208-620-5984
Mo.irshad@innovasolutions.com
Pay Range And Benefits
Pay Range*:$60-$65 per hour
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions
Named One of America’s Best Employers for New Grads by Forbes (2024)
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications
Website: https://www.innovasolutions.com/
Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing e
About the Company
Founded in 1998 and headquartered in Atlanta (Duluth), Georgia, Innova Solutions along with its subsidiaries employs over 50,000 professionals worldwide and reports an annual revenue approaching $3.0B. Through global delivery centers across North America, Asia, and Europe, Innova Solutions delivers strategic technology and business transformation solutions to its clients, enabling them to operate as leaders within their fields. Whether it is onboarding a new service, embracing a new consumer device or rolling out a Business ...
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