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EMEA Customer Success Manager (Cybersecurity)

EMEA Customer Success Manager (Cybersecurity)

Remote

England, United kingdom

£ 120,000 /year

Full Time

09-03-2026

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Skills

Stakeholder Management Sales

Job Specifications

AvetixCyber is delighted to be partnering with a fast-growing Series B Cybersecurity vendor, looking to appoint an experienced Customer Success Manager to manage and grow relationships with enterprise customers across EMEA.

This is a revenue driven commercially focused position, responsible for maximising customer value, identifying expansion opportunities, and driving revenue growth within existing accounts.

Key Responsibilities:

Manage a portfolio of Enterprise and Mid-Market customers across EMEA, acting as the primary post-sales relationship owner.
Build trusted relationships with key stakeholders, including senior technical and business leaders.
Holding a revenue target, drive net revenue retention through upselling, cross-selling, and identifying new use cases within existing accounts.
Proactively identify new revenue streams and expansion opportunities within the customer base.
Lead and manage the end-to-end contract renewal process, ensuring timely and successful renewals.
Deliver regular customer business reviews, demonstrating value, ROI, and product adoption.

Experience:

Proven experience in a Customer Success, Account Management, or Account Growth role within a Cybersecurity SaaS business.
Track record of driving revenue growth within existing customers, including upselling and renewals.
Experience managing Enterprise or Mid-Market accounts across multiple regions, ideally EMEA.
Strong commercial mindset with the ability to identify and develop expansion opportunities.
Excellent stakeholder management skills, with the ability to engage with both technical and business audiences.
Experience within an early stage, fast paced business would be preferrable.

Package on Offer:

Base Salary : £100k - £120k
OTE : £140k - £170k (70/30 split)
Full Corporate Benefits
Remote Working

Applicants must be UK based and hold a valid UK passport.

For more information apply now!

About the Company

Backed by a network of top VCs, advisory leaders, and elite cyber talent, we accelerate growth through deep market insight and hands-on support. We’re embedded in the Cyber Security ecosystem from stealth to IPO and beyond. Founders of the CyberVault. Tune in to hear from thought leaders shaping the future of the cyber security market. Take a look: https://open.spotify.com/show/6kugHG5241kYRQ43ogx7Zz?si=KhnDB3kyTo-zi5Hutys_kQ Know more