Skills

Communication Research Training Motivation Artificial Intelligence

Job Specifications

Job Overview

An exciting opportunity as arisen for an Administrator Apprentice to join the Thurrock Healthy Families 0-19 service. This is 18 month fixed term contract. We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognized apprenticeship qualification.

The post holder will support the Health Visiting Team with all administrative duties under supervision.

Learn how to support the team by maintaining service information systems, data bases and other recording tools, which may include the Clinical reporting Systems, Excel and other systems, by ensuring that all data recorded is accurate and reported in a timely manner.

To understand how to organise and administer events as requested.

Collate information for reports and research documents

Main duties of the job

Learn how to deliver a client-focused service which promotes good customer care and reduces barriers to communication.
Demonstrate and maintain positive and effective working relationships.
Understand and ensure that correct procedures are followed regarding the storing and maintaining of data.
Learn how to maintain efficient administrative systems by creating, maintaining, filing, archiving data.
Identify how to transfer and locate missing notes and action as requested by staff.
Understand the importance of confidentiality and ensure data is maintained at all times.
Learn how to type correspondence, agendas, minutes, papers and reports as required by line manager.
Identify how to produce and compile system generated letters with minor amendments as requested.
Understand and demonstrate the importance of highlighting any operational concerns regarding administrative systems that may need reviewing.
Distribute satisfaction questionnaires and audits as instructed.
Open and sort post, fax and photocopy as required.
Cover other teams/services, where necessary, which may require working on other sites.

Working for our organisation

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

Probationary Period

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

High Cost Area Supplement – London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary with a minimum payment of £4,551 and a maximum payment of £5,735 per annum pro rata.

Detailed Job Description And Main Responsibilities

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.

Use of AI

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Person specification

Qualifications

Essential criteria

Level 1 standard of literacy and numeracy
Must meet minimum requirements of the training provider for access to the apprenticeship programme
Interest in working in the sector willing to complete the apprenticeship training

Knowledge

Essential Criteria

Experience and knowledge of IT packages eg word, excel, MS teams, Outlook, Power point
Motivation to learn new skills

Skills/Ability

Essential criteria

Organised and able to work in a busy team
Good verbal and written communication skills in a customer focussed environment
Able to complete allocated work within agreed timescales
To be able to travel effectively throughout the Trust

Experience

Essential criteria

Knowledge and Awareness of data protection/Ability to escalate concerns
Interest in maintaining efficient administrative systems

About the Company

NHS Midlands and Lancashire exists to help our NHS customers improve health and integrate care. As our customers look to how they will deliver accountable care, we’re with them every step of the way. Learn how we’re helping the NHS to build Integrated Care Systems for tomorrow while delivering the innovative and resilient business support needed today. We do this with the support of 1600+ expert staff based across the Midlands and the North West. Know more