Skills

Communication Monitoring Sales Customer Service Recruitment

Job Specifications

INTERNAL SALES / CUSTOMER SERVICE SUPPORT / SALES SUPPORT

Check below to see if you have what is needed for this opportunity, and if so, make an application asap.

Hull – Sutton Fields Industrial Estate, HU7 0YQ

Full Time | Monday–Thursday 8:30–5:00 | Friday 8:30–3:30

We are looking for an organised and customer-focused Internal Sales / Customer Support professional to join the team at the UK head office in Hull.

With the headquarters in Germany, a factory in Belgium and offices all over Europe; UK France, Spain and Italy you’d be working for a Japanese Company with a focus on positive employee engagement and core values of trust and integrity.

This role is ideal for someone with experience in sales administration, internal sales or customer service who enjoys working in a fast-paced environment and supporting both customers and internal teams.

You will play a key role in processing customer orders, handling enquiries and ensuring customers receive excellent service from order through to delivery.

THE ROLE

Your Responsibilities Will Include

Processing customer orders and quotations.
Communicating with OEM customers, distributors and end users.
Liaising with production and engineering teams to ensure orders are delivered on time.
Progressing sales orders and purchase orders.
Handling customer enquiries and answering calls professionally.
Managing warranty claims and product returns.
Monitoring stock and supporting inventory control.
Completing internal sales documentation accurately.
Ensuring procedures and quality standards are followed.

This is a varied role where you will work closely with sales, production and engineering teams, helping to ensure orders are delivered efficiently and customers receive a high level of service.

About You

We are looking for someone who has:

Experience in internal sales, sales administration or customer service.
Strong organisational and communication skills.
A professional and customer-focused approach
Good IT skills including Microsoft Office (Excel, Word, Teams)
The ability to manage multiple tasks and meet deadlines

DESIRABLE (but not essential)

Experience working in engineering, manufacturing or technical environments.
An interest in Power transmission / Mechanical products.
Knowledge of ISO quality systems.
Experience working with suppliers or production teams.

What’s On Offer

Full time, permanent position
Basic Salary: £30k- £35k per annum
8% Discretionary bonus (performance based)
Pension contribution (company will pay 6%)
36 hours per week with an early finish on Fridays
28 Day holiday per year.
Friendly and supportive team environment
Opportunity to work with major OEM customers and distributors

LOCATION

Head office – Sutton Fields Industrial Estate, Hull

APPLY

If you are looking for a role where you can develop your career in internal sales and customer support within a technical environment, we would like to hear from you.

How To Apply

To apply or for more information, speak to Becki Moore at Westmoore Recruitment. xlqdzyr

Westmoore Recruitment are an external employment agency and working in partnership with the employer.

All direct applications or third-party applications will be forwarded to Westmoore Recruitment

About the Company

We specialise in finding you the best available talent across all Finance, Marketing and HR. Those "hard to fill" roles are our speciality. People Are The Heart Of Your Business --This is something which we're extremely passionate about why Becki Moore created Westmoore Recruitment. We offer bespoke recruitment services and are certainly not just a "CV machine". We do things differently at Westmoore and are proud to partner with some amazing businesses locally, who see the value in our service offering, which include o... Know more