Job Specifications
Locations:
Alpharetta, GA; Charlotte, NC; Chicago, IL; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Lenexa, KS; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
Job Descriptions:
Client is seeking an Endpoint Engineer. The candidate will be responsible for engineering, enhancing, and supporting our Microsoft Intune environment for our company’s physical endpoints (laptops, etc.) and virtual solutions. Should have one integration experience of over 1K employees/devices with the current company endpoint environment. A strong technical background and strong process focus on managing the endpoint systems and associated technologies listed below will be key for success in this role. This role is critical to our company’s success as it will affect nearly all users.
ROLE RESPONSIBILITIES
Drive to deliver technology and products in the roadmap on schedule and with the highest quality.
Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance.
Provide last tier support for operations and support teams, including root cause analysis and preventative analysis.
Provide technical support with expert knowledge and act as an escalation point for the Desktop Operations team and anything related to the End User Computing environment, focusing on our Endpoint Security Protection, and application management.
Expert in Endpoint both Mobile and windows devices using Intune.
Integration Endpoints from different tenant to common tenant especially OneDrive.
Partner with other Engineering teams to develop solutions.
Develop automated solutions for deploying software packages, application patches/updates and workstation images.
Manage the entire lifecycle of our global standard desktop and laptop models.
Design and implement Microsoft Intune solutions that meet end user requirements.
Create and manage Intune policies for application deployment, device compliance, and security configurations.
Ensure seamless integration with other Microsoft 365 services.
Windows 11 Provisioning: Design and deploy Windows 11 provisioning processes using Intune Autopilot. Configure and manage Windows Update for Business policies. Develop and maintain standardized 11 deployment images.
Active Directory Group Policy Management: Design and manage Group Policy Objects (GPOs) in Active Directory to enforce security and configuration policies. Collaborate with the Active Directory team to ensure alignment with broader infrastructure goals.
Security and Compliance: Implement security best practices and compliance policies within Intune. Monitor and respond to security incidents related to mobile devices and endpoints.
Documentation and Training: Create detailed documentation of Intune configurations, Windows provisioning processes, and Group Policy settings.
Package, test, and deploy new applications as needed.
Maintain and expand existing Knowledge Base.
Create new and maintain existing support documents to maintain high standards of quality in the delivery of End User Computing services.
TECHNICAL QUALIFICATIONS
Possess 8+ years total work experience, 5+ of those years with proven experience in designing and implementing Microsoft Intune solutions.
Possess 5 years’ experience as a system engineer.
Possess desktop engineering and support experience in an enterprise environment.
Proven experience with Windows 11, Active Directory Structure, and Managing Group Policies.
Experience developing and testing software packages using Install shield, or equivalent.
Skills managing a VDI environment (Azure Virtual Desktop preferred). Will be a plus
Expert level experience within End Point Protection Engineering.
Expertise in Intune.
Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.
Basic Database Administration experience, particularly in SQL Server.
GENERAL QUALIFICATIONS
Proficient communication skills, both written and verbal.
Possess sound organization and problem-solving skills.
Excellent ability to work in a team environment.
Motivated to learn and grow professionally.
EDUCATION REQUIREMENTS
Bachelor’s degree from an accredited college or university.
About the Company
PGC (America) Inc represents the North American arm of PGC Digital, the global brand identity of PradeepIT Global Consulting PTE Ltd — a Singapore-headquartered IT services and consulting company delivering intelligent enterprise transformation worldwide.
As a trusted global partner of SAP, Microsoft, Salesforce, and AWS, PGC (America) Inc empowers organizations through innovative enterprise solutions, cloud modernization, automation, and managed IT services that drive measurable business outcomes.
With strategic delivery ...
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