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User Operations Intern

User Operations Intern

On site

Los angeles, United states

Fresher

Internship

26-02-2026

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Skills

Communication SQL Effective Communication Marketing Analytics

Job Specifications

Location

Century City, Los Angeles, US (5 days on site, optional Friday remote)

About This Role

The User Operations Intern is responsible for the development, continuous improvement, and delivery of top-quality support. They are customer-obsessed and comfortable leveraging data, partnerships, and technology to develop creative solutions that improve the BIGO LIVE experience.

Responsibilities

Drive in-app operational strategies based on user profiles and behavior analysis, translating insights into actionable plans to boost revenue growth.
Handle daily, weekly, and monthly tasks as assigned by the supervisor.
Manage user segments and territories to develop data-driven insights, tactics, and strategies aimed at increasing paid user retention, acquisition, customer satisfaction, and revenue growth.
Collaborate with teams from Operations, Marketing, and Analytics to understand user behavior and identify key issues to focus on.
Analyze patterns and trends to optimize user engagement, using data-driven insights to make informed decisions that enhance user retention and satisfaction.
Build strong relationships with valuable paid users and partners to improve overall user satisfaction through effective communication.

Qualifications:

Bachelor's Degree above
Proficient in Microsoft Office/G-Suite Applications; Excel/Google Sheets formula
Basic SQL skills are required, along with strong logical thinking and the ability to identify valuable patterns from large datasets

About the Company

BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&D centres around the world. Powered by Artificial Intelligence technology, BIGO’s RTC (Real Time Communications) based products and services including Bigo Live (live-streaming) and Likee (short video) have gained immense popularity, with around 400 million monthly active users in more than 150 countries. BIGO is dedicated to connecting the world and to enable everyone to share their beautiful moments. With ... Know more