Job Specifications
Job Title: NetSuite Project Manager
Role: FT
Location: Toronto, Canada Hybrid
Job Description:
About The Role
We are seeking a driven and organized Project Manager to join our growing NetSuite Consulting Practice. This role is ideal for someone who thrives in a consulting environment, leading complex implementation and managed service engagements, collaborating with cross-functional teams, and ensuring exceptional client delivery.
As a Project Manager, you will oversee the full project lifecycle, from planning and execution through go-live and post-deployment support. You’ll serve as the client’s primary point of contact, ensuring expectations are managed, communication is clear, and project outcomes align with business goals.
Key Responsibilities
Lead and manage NetSuite implementation and managed services projects with accountability for scope, timeline, and quality
Coordinate and guide a cross-functional team of Functional Consultants and Developers to deliver high-quality outcomes
Build and maintain strong client relationships through consistent communication, proactive issue management, and transparency
Develop and maintain project artifacts including project charters, work breakdown structures, RAID logs, risks register, change logs, and weekly client status reports
Bridge business requirements to technical and functional NetSuite solutions, leveraging native features or custom development where appropriate
Oversee project risks, dependencies, and change management processes to maintain delivery quality and alignment
Partner with internal leadership to support resource planning, project forecasting, and continuous delivery improvement
Qualifications
3–5 years of project management experience within a consulting, professional services, or SaaS implementation environment
Demonstrated experience managing NetSuite or similar ERP projects end-to-end
Strong leadership and team management skills; able to drive accountability across diverse technical and functional roles
Excellent communication, documentation, and stakeholder management abilities
Solid understanding of project delivery frameworks (Waterfall, Agile, and hybrid)
Proficiency with project management tools such as Smartsheet, DevOps, JIRA, and MS Project
PMP, PRINCE2, or NetSuite ERP Consultant certification is an asset
What We’re Looking For
A proactive leader who takes ownership of assigned projects and client relationships
Someone who thrives in a consulting environment, comfortable balancing multiple priorities and client dynamics
A professional who can confidently navigate between business and technical discussions, ensuring alignment and clarity for all stakeholders
An individual who values structure, quality, and client satisfaction as key measures of success
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About the Company
Established in California in 1993, OSI Digital has grown into a truly global business and technology solutions provider — committed to helping organizations transform, perform and thrive in today’s digital economy. We operate at the intersection of business and technology, integrating industry insight, technical excellence and data-driven innovation to deliver measurable results and sustainable growth. We believe people are at the heart of every successful digital journey. Our team of trusted advisors, creative problem-solve...
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