The Shrewsbury and Telford Hospital NHS Trust

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The Shrewsbury and Telford Hospital NHS Trust
Support Medical Secretary * INTERNAL ONLY *

Support Medical Secretary * INTERNAL ONLY *

On site

London, United kingdom

Internship

02-03-2026

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Skills

Communication

Job Specifications

* Secondment opportunity for 12 months *

We’re looking for someone who enjoys being part of a supportive, friendly team and is ready to play an important role within our MSK service. As a key member of the secretarial team, you’ll work closely with the MSK Supervisor to help keep our service running smoothly and ensure patients and clinicians receive the highest standard of support.

Your day-to-day work will be varied and rewarding. You’ll assist with typing clinical notes, supporting ward rounds and theatre documentation, managing e‑referrals, scanning and uploading information to the clinical portal, validating records, and communicating with patients and doctors when needed. No two days are quite the same, and your contribution will make a real difference.

We’re looking for someone who can produce accurate work even when things get busy, and who feels confident using Microsoft Office, SEMA, SEW, CRIS, Clinical Portal and ERS. A good understanding of data protection is essential, along with strong organisational skills, clear communication, flexibility, and the ability to work well as part of a team.

Experience in a healthcare environment would be an advantage, but just as important is a positive attitude and a willingness to learn.

Main duties of the job

This job is about helping a busy medical team by doing important office works
You will type letters and notes using a computer, sometimes by listening to recordings.
You will answer phone calls and help patients who may be worried or upset.
You will help keep patient records safe, tidy, and easy to find.
You will work with other teams and make sure messages and tasks are shared properly.
You will help keep the office running smoothly and support your team when needed.

Working for your organisation

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

About the Company

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for half a million people in Shropshire, Telford & Wrekin and mid Wales. The Trust runs the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury. Know more