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Graduate Developer - AI Implementation Engineer

Graduate Developer - AI Implementation Engineer

Hybrid

Swinton, United kingdom

£ 40,000 /year

Junior

Internship

12-03-2026

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Skills

Communication Python JavaScript HTML CSS Sales Autonomy C++ NLP

Job Specifications

Customer AI Implementation Engineer

Location{{:}} Hybrid Manchester
Type{{:}} Full-time
Salary{{:}} Up to £40,000 depending on experience

Join us at Focus Group and help shape the future of AI-powered customer experiences.

About the Role

We're looking for a bright and enthusiastic Graduate Developer. As a Customer AI Implementation Engineer you will design and deliver tailored customer experience (CX) solutions using our cutting-edge AI tools. This is a hybrid role combining customer-facing consultancy with hands-on technical implementation. You'll be the bridge between clients, project managers, and product teams—ensuring every solution is optimised, integrated, and ready to deliver real value.

What You'll Do{{:}}

Build and customise AI-driven solutions for our clients
Translate customer goals into scalable technical designs
Spend ~50% of your time engaging directly with customers—workshops, reviews, and troubleshooting
Develop secure integrations using Python, C++, REST APIs, and supporting technologies
Provide ongoing support and optimisation for existing solutions
Collaborate with sales and product teams to shape future features
What We're Looking For{{:}}

Strong Python and C++ skills and experience with REST APIs
Excellent communication—able to explain technical concepts clearly
A proactive, solution-oriented mindset with a passion for delivering customer value
Ability to manage multiple projects and work independently
Bonus Points For{{:}}

Experience with Conversational AI, NLP, or chatbots
SaaS or CX platform knowledge
Front-end skills (HTML, CSS, JavaScript)
Why Join Us?

Work with the latest AI-powered CX technologies
Enjoy flexibility and autonomy in a fast-growing SaaS environment
Be part of a collaborative team that values innovation and continuous learning

Ready to make an impact?
Apply now and help us redefine customer experience through AI.

About the Company

Welcome to Focus Group. Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity...whatever your size, shape or service, we'll take the time to get to know your business and deliver the technology to fit the bill. Our ... Know more