Job Specifications
Position Title: Systems Administrator
Location: Lexington, MA USA 02421 (Hybrid)
Duration: 3 years Contract on W2 (Possible Extension)
Pay Rate: $60/hr. - $70/hr.
Job Description:
PLM Systems Administration & Development Support:
• Administer, build, deploy, maintain, and upgrade multiple Aras Innovator environments (Production, QA, UAT, Development).
• Perform environment refreshes, which may include, biweekly after-hours/weekend upgrades, apply patches, and address emergency maintenance needs.
• Troubleshoot integration issues (e.g., Authoring system connectors), performance problems, and licensing issues.
• Collaborate with DEC team, Aras Support, partners, and developers for automated testing, data migration, and deployments.
Infrastructure & DevOps:
• Provision, configure, and optimize Windows Server VMs in coordination with the Enterprise IT Team.
• Monitor and resolve performance, patching, and security agent issues (BigFix, SentinelOne, other tools) with the Enterprise IT Team.
• Maintain software license servers, record configurations, and ensure reproducibility of environments.
CAD/PDM and Engineering System Support:
• Support SolidWorks/PDM add-ins, license renewals, and upgrade planning.
• Troubleshoot ODBC driver issues, certificate expirations, and policy-related interruptions.
Security & Compliance:
• Perform vulnerability remediation in collaboration with Cybersecurity teams.
• Manage certificate lifecycles, alternative control submissions, and system component configuration management and EOL tracking.
• Install and evaluate security agents and tools across systems, diagnosing complex issues as needed.
Required Skills:
• Strong skills in Windows Server and VMware/ESXi provisioning, performance tuning, and troubleshooting.
• Knowledge of SQL Server performance factors and configuration.
• Familiarity with DevOps pipelines (Azure DevOps, Jenkins) and scripting (PowerShell, C#).
• Understanding of IT security practices, including vulnerability management and privileged access management (PAM).
• Strong documentation, communication, and cross-team collaboration skills.
• Ability to develop scripts and automation for environment provisioning, patching, and deployment.
Desired Skills:
• Proven experience administering and upgrading Aras Innovator or other PLM or similar engineering-based software
• Experience supporting CAD/PDM tools such as SolidWorks and associated integrations.
• Knowledge of software licensing technologies (FlexLM) and procurement considerations.
• Experience troubleshooting and rehosting systems in protected/closed environments with security constraints.
• Exposure to XML/JSON configuration file editing and basic application development for troubleshooting tools.
• Preferred certifications: Security+, Windows Server Administration, Linux+, Network+.
Education / Training:
• BS in Computer Science, Engineering, or related technical field; or 5+ years of directly related experience.
About the Company
With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions. Acro helps you answer the question that never goes away: How do I build my business to be the best it can be?
Acro began in 1982 as a privately-held staffing firm servicing clients in the Detroit, Michigan area. Since then, Acro has developed into a national-level player in workforce management solutions including staff augmentation services and managed service staffing program servi...
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