Job Specifications
Senior Sales Training Manager (12-month FTC)
Location: Cambridge or Middlesbrough
Contract: 12-month FTC or internal 12-month secondment
Office/Hybrid: 60% in office/field
Hours: Full time
Job Profile: Expert Professional
Salary/annum: Up to £70,000
Reference number: JR100797
Closing Date: 01 April 2026
Security requirements: This role will require a BPSS check which will be carried out for the successful candidate.
Description of role:
In this role, you will lead the delivery of TWI’s commercial strategy for its training business, achieving annual revenue targets and key commercial KPIs while building, managing and converting a strong sales pipeline with accurate forecasting. You will identify, secure and grow strategic relationships with key clients, partners and industry stakeholders, driving sales across classroom, blended, online and bespoke training solutions, and leading the promotion and commercial expansion of the TWI Learning Hub and digital learning products.
Your insight into customer needs, competitor activity and market trends will inform product development, pricing and positioning. You will also lead the customer service function, embedding a strong customer‑first culture, ensuring high levels of satisfaction across enquiries, bookings, delivery and post‑course support, and using customer insights and performance data to drive continuous improvement.
Alongside this, you will provide leadership, coaching and direction to commercial and customer service teams, produce regular commercial performance reports for senior leadership, and hold budget and P&L responsibility for the Training and Skills commercial function. You will take ownership of driving sales across our full training portfolio including, public courses, bespoke corporate programmes and digital learning products while ensuring an exceptional customer experience throughout the learner journey. Working closely with internal teams, you will help shape compelling propositions, strengthen our market presence and deliver against ambitious commercial targets.
To succeed, you will bring strong commercial acumen and a proven track record in business development or sales leadership, with experience selling training, learning solutions or professional development services. You will be a strategic thinker who can turn plans into action, with excellent communication, negotiation and relationship‑building skills, effective leadership and team‑development experience, and strong operational management capabilities focused on efficiency and customer experience. Confidence in financial forecasting, pipeline management and revenue reporting is essential, along with a delivery‑focused, solutions‑oriented approach and the ability to work at pace.
For further details, please follow the Job Description link below:
https://www.twi-global.com/pdfs/careers/JR100797-Senior-Sales-Manager-Job-Description.pdf
Travel:
This position may require travel both in the UK and abroad.
About us:
TWI Ltd is a world expert in engineering, materials and joining technologies with significant property assets. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.
We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.
If you are looking to join an organisation that is fuelled by innovation, teamwork, and openness, this role could be for you.
Diversity statement:
TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.
Inclusion:
We recognise that it’s the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.
Disability Confident Scheme:
We are pleased to confirm that we have achieved the first stage accreditation, which means we are a ‘Disability Confident Employer’. This is a government-supported scheme that supports organisations like TWI to make the most of the talents that people with disability can bring to our workplace. The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled, loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.
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About the Company
TWI is a global leader in technology engineering providing research and consultancy to its Members. Respected for its expertise, professionalism, impartiality and confidentiality, TWI works with the most influential companies worldwide across all industry sectors. A Member company benefits from TWI's specialist knowledge in structural integrity and corrosion management, materials testing, NDT, failure investigation, welding and joining technologies, materials processing and training.
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