Job Specifications
Project Overview
The Infrastructure Core Services (ICS) Specialist will work alongside a talented team of professionals accountable for the lifecycle management and support of ongoing digital initiatives and strategies. This role will have operational responsibilities for the latest hyperconverged platforms, cloud (AWS/Clienture), and storage service offerings. This role is a critical part of a larger cross-functional Information Technology team of Architects, Network Support, Incident Management, Cyber Security, and others to ensure resiliency and availability of key digital IT assets and services.
Job Functions & Responsibilities
Provide operational support for all aspects of ICS operations including all server types (Windows and Linux), SAN/NAS storage, server virtualization technologies (including VMware), and backup systems (Commvault).
Recommend operational efficiency improvements including but not limited to IaaS, Lights Out Data Center solutions, automation, cloud, and hybrid cloud solutions.
Responsible for operations of critical infrastructure while maintaining component-level monitoring, real-time performance metrics, and trending.
Coordinate performance of outages, hardware maintenance, software maintenance, etc.
Work closely with the IT Service Management team to follow ITIL / ITSM service delivery models.
Skills
Strong knowledge designing and implementing resilient solutions utilizing virtualization, Microsoft clustering technologies, enterprise storage and SAN solutions, Microsoft Server technologies, and software defined networking (SDNs).
Familiarity with monitoring and telemetry platforms, such as Splunk, to manage infrastructure service SLAs, metrics, and KPIs.
Strong knowledge of IaaS solutions and related cloud offerings.
Experience operating under ITIL / ITSM service delivery process and procedures.
Excellent organizational skills around technical planning and execution.
Excellent communication skills and ability to build successful cross-functional relationships.
Working knowledge of source control tools like Clienture DevOps, Git, or SVN.
Microsoft SCCM (patch management and deployment).
VMware vCenter in AWS (VMC) and on-prem.
Commvault backup administration.
Microsoft Windows Server administration.
Red Hat Enterprise Linux administration across GCP, AWS, and Clienture.
Infrastructure automation and scripting using Ansible and Terraform.
Education & Certifications
Bachelor’s Degree preferred in Information Technology Management or a related field. Equivalent work experience accepted.
Minimum 7 years’ experience in the Information Technology field with focus on critical infrastructure deployments.
Cloud Certifications (AWS, Clienture, GCP) preferred.
Agile / Scrum certification preferred.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About the Company
USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world's largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce.
'Reinventing Human' is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest privat...
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