Job Specifications
DevOps is part of a global organization that leverages the latest technology to communicate with our colleagues across the globe. We organize ourselves into distributed teams -- DevOps teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in-office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for (remote-friendly) focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment.
Being a DevOps Engineer at iManage Means
You are an engineer, a builder, and a systems thinker. You’ll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine technical depth with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world’s most privileged data.
You uplift those around you, act as a subject matter expert, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You’ll engage in architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization.
As a DevOps Engineer, you’ll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You’ll be a key voice in observability, change management, and service scalability.
iManage is experiencing explosive growth in its flagship cloud product. We’re seeking software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner’s mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability — we want to talk to you.
iM Responsible For
Eliminating TOIL through automation and software development.
Partnering productively and cross-functionally with application teams and other internal stakeholders.
Creating a modern, cloud-native platform that is resilient, cost effective, and secure by default.
Scaling cloud infrastructure to support our growing ecosystem based on Kubernetes.
Maintaining the freshness and utility of our platform services.
Improving the security posture of our products.
Writing / designing automation, orchestration, observability, and disaster readiness into our products.
Coordinating and participating in production support and on-call rotations.
Leading incident management efforts and post-incident retrospectives.
iM Qualified Because I Have
Comfortability writing design documents / postmortems and refactoring application code when needed.
Developed automation to reduce the operational burden of a product or developed software-as-a-service for internal customers.
Ability to champion DevOps best practices, including reliability engineering concepts (SLOs, SLAs, etc.), and apply them effectively.
Experience working in a public cloud and/or hosted datacenter environment (Azure and AKS strongly preferred).
A passion for working collaboratively with other teams.
Bonus Points If I Have
Hands on experience with Linux Server stacks (Ubuntu/Debian distributions preferred).
Knowledge of cloud provisioning platforms (HashiCorp Terraform preferred).
Exposure to at least one configuration management platform (Chef preferred).
Experience with containerization/clustering technologies (Docker preferred).
Comfortability with observability and alerting tools (Prometheus/Grafana or ELK/EFK preferred).
Practical experience with CI/CD pipelines and ability to describe the pros/cons associated with different rollout strategies.
A bachelor’s degree (or equivalent experience) in Computer Engineering or a related field.
Demonstrable proficiency in one or more programming languages (e.g., Java, Python, Golang).
Familiarity with at least one scripting language (e.g., PowerShell, Bash, Python, Ruby).
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!
iM Getting To
Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
Own my career path with our internal development framework. Ask us more about thi
About the Company
iManage is the company dedicated to Making Knowledge Work. Its intelligent, cloud-enabled, secure knowledge work platform enables organizations to uncover and activate the knowledge that exists inside their business content and communications. Advanced Artificial Intelligence and powerful document and email management create connections across data, systems, and people while leveraging the context of organizational content to fuel deep insights, informed business decisions, and collaboration. Underpinned by best of breed sec...
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