Job Specifications
IT Engineer | Office 365 & Infrastructure | Hands-On Media Tech Role
Location: Holborn, London (4 days in-office, 1 WFH)
Contract: 12-Month FTC (strong possibility to go permanent)
Salary: £42,000–£47,000
The Role
Join a leading UK media group operating across TV, digital, and production subsidiaries. You will be a key member of a small, dynamic technical operations team, delivering world-class 2nd line support and managing end-user systems. You’ll get involved in exciting technical projects across a fast-paced media environment, collaborating closely with senior engineers, taking ownership of escalations, and growing your skills in Office 365 administration, networking, and infrastructure initiatives.
What We’re Looking For
We’re after proactive, hands-on IT pros who enjoy solving problems and growing their skills. You should have:
IT support or systems admin experience
Strong Windows, MacOS, networking, and hardware/software troubleshooting
Office 365 / Microsoft 365 admin (Exchange, SharePoint, Teams, email restores)
Active Directory, Okta, and identity management knowledge
Backup & email security tools experience (Barracuda, Print Logic, etc.)
ITIL Foundation or service management understanding
Cloud/migration exposure (AWS, device & network management)
Confidence with stakeholders, escalations, and BAU support
Nice to Haves
Experience with cloud platforms (AWS, Azure)
Previous project involvement (e.g., migrations or infrastructure rollouts)
Mentoring or supporting junior colleagues
Hands-on involvement in a small, high-retention technical team
Why Join / Projects
Work on meaningful technical projects in a creative media environment
Collaborate closely with senior engineers and take ownership of initiatives
Opportunity to learn new technologies, develop your skills, and progress within the team
Be part of a small, supportive, and highly skilled team with clear career progression
Employee Benefits
25 days holiday + bank holidays
Pension scheme
Hybrid working (1 day WFH per week)
Career development and progression opportunities
IT Engineer | Office 365 & Infrastructure | Hands-On Media Tech Role
About the Company
We are Prism Digital, your DevOps and Cloud talent partner.
Proud sponsors and co-organisers of the London DevOps meetup group.
We are a niche consultancy with a tight focus on driving quality over quantity. We pride ourselves on our consultative approach, our extensive knowledge of the DevOps, Cloud and infrastructure sector and most importantly how important great talent is to help your company grow and succeed.
We offer:
• Expertise in Cloud (AWS, Azure, GCP), Linux, Windows, CI/CD, Configuration Management, IaC, Cont...
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