Skills

Teamwork Product Knowledge Training

Job Specifications

F&B Crew Leader – MOXY York

This position is based on a full time contract.

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun environment that makes guests feel at home.

Main Tasks and responsibilities

Helping guests whilst creating positive experiences
Training team members to Moxy standards in both food and beverage and reception
Take the lead on food and beverage initiatives, ensuring that menus, tills and pricing are up to date
Ensuring profitability from a food and beverage perspective
To organise and prepare for monthly stock takes
Follow all food safety, licensing and health and safety policies to work safely
Supervise accurate and efficient reception operations including check in/out procedures
Monitor the appearance, standards, and performance of the reception with an emphasis on training and teamwork
Ensure Team Members have updated knowledge of all room categories, room rates, packages, promotions, local area and other general Marriott product knowledge necessary to perform their duties
Follow Moxy Marriott brand standards
Together with the team enroll new members for Marriott Bonvoy (loyalty program)
Ensure Marriott Metrics are met and exceeded
Although emphasis is on food and beverage, you will be duty manager and be expected to take the lead on shifts including reception

We’re looking for someone with Moxie, which is all of these things:

Have high energy and a fearless do-it-yourself attitude
Good with people and enjoy chatting with guests
Skilled multi tasker who can balance hard work with great service
Clear communicator fluent in English (and other languages a plus!)

Useful Experience

Experience within the service industry
Knowledge of hotel systems such as Opera and/or Micros
Knowledge of Food Safety & Licensing laws
Personal experience of travel and travel industry

BENEFITS FOR YOU!

Health Cash Plan
Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
Discount on Food & Beverages at Marriott hotels worldwide
Enhanced Maternity/Paternity/Adoption pay
Pension scheme
Twenty eight holidays (annually increasing to max thirty three holidays)

About the Company

Hotel operator based in Amsterdam managing 40 hotels (and counting) in Europe across 7 countries in Europe, with service-select brands like Moxy Hotels, Courtyard by Marriott, Residence Inn by Marriott, AC Hotels by Marriott and Element by Westin. Our hotels include: - Courtyard by Marriott Brussels EU - Moxy Brussels City Center - Moxy Sophia Antipolis - Moxy Paris Charles de Gaulle Airport - Moxy Paris Val d'Europe - Moxy Berlin Airport - Moxy Berlin Ostbahnhof - Moxy Dortmund - Moxy Dresden Neustadt - Residence Inn by Mar... Know more