Job Specifications
About Rimsys
Rimsys is on a mission to improve global health. Our Regulatory Information Management (RIM) software digitizes and automates regulatory activities, helping MedTech companies establish and secure global compliance and bring life-saving products to market more quickly. Rimsys is headquartered in Pittsburgh, PA (position can be in-office, hybrid or remote) and is growing rapidly with an expanding list of large enterprise customers.
We are extraordinarily proud of the company we've built so far not to mention humbled to be recognized as a Best Place to Work in Pittsburgh. Our people are Rimsys' biggest competitive advantage and we'll continue to invest in our team and people-first culture.
Why Rimsys?
Rimsys is at the forefront of digital transformation in the medical device industry with our pioneering SaaS platform. We streamline global regulatory compliance, making it faster and more efficient for medical devices to reach the market. Joining our team means you're helping to accelerate healthcare innovation, directly impacting patient care and safety across the globe.
About The Role
We are seeking an experienced and dedicated Technical Project Manager (PM) to lead and manage technical deployments.
This role combines traditional project management responsibilities with hands-on client workshopping and technical discovery. The ideal candidate will own end-to-end delivery of complex enterprise client implementations, acting as both a project leader and functional consultant to ensure customers successfully deploy and adopt the Rimsys platform.
What You'll Do
Project Planning and Initiation:
Oversee multiple, simultaneous projects, ensuring project expectations/timelines are met, within budget, and issues are addressed.
Collaborate with stakeholders to define project scope, objectives, and deliverables.
Develop and maintain comprehensive project documentation (e.g., charters, project plans, RAID log, etc.) based on client requirements and resource availability.
Identify potential risks and create mitigation strategies.
Project Implementation:
Act as a functional consultant for clients. Understand and analyze client business requirements, provide mentorship on efficient configuration/data options to meet client needs, and prepare clients for deployment.
Manage technical discovery sessions to gather customer requirements on the product to achieve their business goals.
Keep abreast of new releases and product functionality to ensure successful implementation for clients.
Assist in training and educating clients’ Super User/Admin teams on platform functionality and configuration.
Collaborate with Customer Success and Support to ensure successful onboarding.
Team Coordination:
Facilitate team meetings and maintain documentation that is shared with clients, internal team members, and management.
Lead, and collaborate with cross-functional teams, including development/operations, product management, regulatory, sales, and other relevant experts to ensure the product exceeds customer expectations.
Foster strong relationships with internal team members and client team members to develop a collaborative and productive team environment.
Assign tasks, set clear expectations, and ensure each team member understands their role and responsibilities.
Progress Monitoring and Reporting:
Own delivery against timelines and milestones, proactively correcting course when needed.
Keep stakeholders informed through regular status updates, reports, and presentations.
Communication and Stakeholder Engagement:
Establish clear and timely lines of communication to effectively communicate project status, progress, risks, and issues to clients, colleagues, and project stakeholders keeping everyone informed and aligned.
Escalate and support exceptional client situations.
Risk Management:
Identify potential risks and issues that could impact project success, and make necessary adjustments.
Develop and implement risk mitigation and contingency plans.
Address challenges as they arise, making data-driven decisions to keep the project on track.
Change Management:
Manage changes to project scope, timeline, or resources, ensuring that changes are documented, communicated, and approved.
Resource Management:
Manage project resources, including budgets, and external vendors or contractors.
Optimize resource allocation to ensure efficient project execution.
Quality Assurance:
Define and enforce quality standards for project deliverables.
Conduct regular reviews and testing to ensure that the project meets technical and functional requirements.
Continuous Improvement:
Conduct post-project evaluations to identify lessons learned and areas for improvement.
Apply insights from previous projects to enhance project management processes and practices.
Who You Are
Bachelor’s degree in a related field such as computer science, engineering, or business administration.
5+ years of proven track record of successful project management, includi