Skills

ServiceNow Configuration Management Test Agile

Job Specifications

Summary:

We are looking for an experienced ServiceNow Developer specializing in Asset, Discovery, and CMDB to join our team. The ideal candidate will play a key role in enhancing and optimizing our IT asset tracking, discovery processes, and configuration management capabilities within the ServiceNow platform.

Roles & Responsibilities:

Design, develop, and implement custom solutions within ServiceNow for Asset, Discovery, and CMDB modules.
Configure and customize ServiceNow to align with asset/configuration management and discovery processes.
Develop and maintain integrations between ServiceNow and other systems for comprehensive asset and configuration management.
Create and optimize workflows, business rules, and scripts to automate asset and discovery processes.
Implement and maintain the CMDB to ensure accurate and up‑to‑date IT asset information.
Develop custom reports and dashboards for asset visibility and management insights.
Collaborate with cross‑functional teams to gather requirements and translate them into technical solutions.
Conduct thorough testing of developed solutions, including creating and maintaining Automated Test Framework (ATF) scripts.
Provide technical analysis and recommendations for improving Asset, Discovery, and CMDB processes.
Document all development work, system designs, and operational procedures.

Qualifications & Skills:

Bachelor’s degree in computer science or equivalent industry experience.
5+ years of experience in ServiceNow development with strong expertise in Asset, Discovery, and CMDB modules.
Extensive understanding of ServiceNow configuration, customization, and scripting.
Experience integrating ServiceNow with external systems using API, SOAP, REST, and/or JSON web services.
Proven track record of developing custom applications and integrations in ServiceNow.
Strong understanding of asset/configuration management principles and best practices.
Experience with ServiceNow’s Automated Testing Framework (ATF).
Excellent problem‑solving skills and ability to analyze complex situations.

Preferred:

Knowledge of ITIL processes and their implementation in ServiceNow.
Experience with Agile development methodologies.
Experience with Integration Hub, Flow Designer, Catalog Item Designer.
Relevant certifications: CAD, CSA.

About the Company

Galent is an AI-native digital engineering firm at the forefront of the AI revolution, dedicated to delivering unified, enterprise-ready AI solutions that transform businesses and industries. Our mission is to empower organizations to thrive in an ever-evolving digital landscape through cutting-edge AI-native services, consulting, and digital engineering. As enterprises face the complexities of integrating advanced technologies, Galent provides scalable, AI-enabled solutions that optimize processes, enhance productivity, an... Know more