Skills

Communication Customer Service Research Organization

Job Specifications

Title: A/V Support Specialist for Medical Institute

Location: Austin, TX

Assignment Length: 06 months

Job Description

Events:

• Coordinate and provide comprehensive event support for various events and meetings.

• Effectively manage and operate in-room equipment during events; which includes direct-feed cameras, in-room A/V, and mobile devices (i.e. iPads)

• Assist with setup and breakdown external audio/video equipment used for events.

• Manage remote audience’s experience through in-room A/V system.

• Collaborate with additional support staff to ensure seamless execution of events.

AMI Facility

• Supervise and oversee equipment within the AMI environment.

• Regularly update and maintain equipment as needed.

• Provide support during testing activities using AMI equipment.

• Stage and assist in the fulfillment of the delivery of equipment for installations as needed.

• Ensure cleanliness and organization of AMI.

• Collaborate with additional staff to ensure effective support of AMI.

Resource Requirements

• Must be able to be in the office five (5) days per week or more as required by schedule.

• Occasional weekend work may be required.

• Confidentiality is critical.

• Comfortable in Medical Environments: Must be at ease working in medical settings, including close proximity to cadavers for medical research purposes.

• Works closely with onsite BTS Site Support resource.

• Ability to lift and move heavy objects (50+ pounds).

Additional Details

Years of experience/education and/or certifications required: 5-7 years of experience in Audio Visual Technician and/or Event Technician roles.

What are the top 3-5 skills requirements should this person have?

1. Knowledge of various types of AV equipment

2. Proficiency in video conferencing platforms (Microsoft Teams)

3. Communication and interpersonal skills

4. Ability to work well under pressure and make decisions quickly

5. Technical and troubleshooting skills

What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?

Examples: Bachelor of Science; 4-year pharma, health care, or regulated industry

1. Experience in a corporate environment

2. Experience in Customer Service roles

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

About the Company

Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in the US and has been on SIA's list of Fastest Growing US Staffing Firms for 10 years. Mindlance has also been recognized as one of the consistently best performing partners to industry-leading MSP programs including Allegis, Kelly, TAPFIN, PROUnlimited, Pontoon, GRI, WorkforceLogiq and Agile-1. What started with contingent staffing has developed to a comprehensive portfolio of workforce solutions. Along with industry specific, talent-centric st... Know more