Job Specifications
Role Overview
Experienced ServiceNow Developer cum Architect with strong expertise in ServiceNow platform architecture, custom development, integrations, and SNOW AI capabilities. The ideal candidate will lead technical design, build scalable solutions, and drive the adoption of AI/GenAI features within the ServiceNow ecosystem.
Key Responsibilities
• Architect end-to-end ServiceNow solutions across ITSM, ITOM, CMDB, HRSD, CSM, or custom applications.
• Define technical standards, reusable components, and platform governance.
• Design scalable integrations using REST, SOAP, MID Server, and IntegrationHub.
• Lead architectural reviews, solution designs, and technical workshops.
• Hands-on development using JavaScript, Business Rules, Script Includes, Client Scripts, UI Actions, and Flow Designer.
• Develop and configure Catalog Items, Record Producers, Service Portal components, and UI Builder components.
• Implement and enhance SNOW AI features such as Predictive Intelligence, Automation Discovery, Virtual Agent, NLU, and GenAI.
• Build and manage custom applications using App Engine Studio and Scoped Apps.
Required Skills
• Strong expertise in ServiceNow architecture and application development.
• Deep proficiency in JavaScript, Glide APIs, server/client scripting.
• Experience with Virtual Agent, NLU models, Predictive Intelligence, or SNOW AI features.
• Knowledge of Service Portal, Now Experience, and UI Builder components.
• Strong debugging, troubleshooting, and problem solving skills.
About the Company
Yochana: Your Trusted Workforce Partner Across North America & Beyond
For over 15 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries. Headquartered in Farmington Hills, Michigan, we specialize in temporary workforce solutions, permanent placements, contract-to-hire, and recruitment process outsourcing (RPO) across the USA, Canada, Mexico, and India.
At Yochana, we go beyond traditional hiring agencies--our customized recruitment strategies and AI-driven ...
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