Procom

21 Jobs

1,270 Employees

About the Company

Procom is one of North America's leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment.

We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated.

Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter.

And we want to work with you.

Listed Jobs

Company Name: Procom
Job Title: Senior Business Analyst
Job Description: Job Title: Senior Business Analyst Role Summary: A 18‑month contract role for a banking client focused on designing, delivering, and optimizing digital products and services for youth and student customers. The analyst will lead requirements gathering and solution design, ensuring alignment with Agile principles and stakeholder expectations. Expectations: - 18‑month engagement, full‑time hybrid (2 days onsite, 4 days remote from January 2026). - Immediate start with the client’s Toronto, Ontario office. - Operate within the client’s Agile framework and deliver business solutions that meet or exceed end‑user needs. Key Responsibilities: - Collaborate with cross‑functional teams (product, design, engineering, marketing) to uncover and document youth/student requirements. - Translate business objectives into clear, actionable user stories, acceptance criteria, and functional specifications. - Facilitate backlog refinement, sprint planning, and review sessions. - Use Jira and Confluence to manage product backlogs, documentation, and knowledge sharing. - Support the deployment, testing, and launch of digital/IT initiatives across the banking ecosystem. - Monitor project progress, identify risks, and propose mitigation strategies. - Collect and analyze user feedback post‑release to inform continuous improvement. Required Skills: - Proven experience in Agile development environments (Scrum, Kanban, or similar). - Proficient with Jira, Confluence, and related Agile tooling. - Strong analytical and requirements‑engineering capabilities. - Demonstrated ability to support end‑to‑end delivery of digital or IT projects. Nice‑to‑Have Skills: - Project Management experience (PMI, Prince2, or equivalent). - Agile certification (e.g., Scrum Master, Product Owner, SAFe). Required Education & Certifications: - Bachelor’s degree in Business, Finance, Information Systems, Computer Science, or related field. - Agile certification preferred (Scrum Master, Product Owner, SAFe Practitioner, etc.).

Company Name: Procom
Job Title: Business Analyst - IFRS - Capital Models
Job Description: Job Title Business Analyst – IFRS Capital Models Role Summary Support the development and implementation of OSFI capital models (CMAP) by translating regulatory requirements into functional solutions, ensuring alignment between model outputs, business needs, and IT delivery. Expectations - Deliver clear, actionable analysis and documentation for 12‑month contract (potential extension). - Act as liaison among business, modeling, and IT stakeholders to drive model accuracy and regulatory compliance. Key Responsibilities - Plan, schedule, and manage capital model initiatives. - Map and re‑engineer key processes, data flows, and business rules. - Translate regulatory concepts into algorithmic specifications and oversee solution design. - Coordinate with cross‑bank stakeholders and internal partners to validate requirements. - Serve as triage point between modeling, business, and IT implementation. Required Skills - 10+ years business analysis experience, including requirements gathering, process and data mapping. - 5+ years working with capital/IFRS 9 parameters and interpreting existing models. - 3‑5 years SQL proficiency – ability to write complex queries. - Knowledge of data governance, data lineage fundamentals. - Expert business productivity software skills. - Strong communication and stakeholder‑management abilities. Required Education & Certifications - Bachelor’s degree in Finance, Accounting, Business Analysis, or equivalent. - Business Analysis certification (e.g., CBAP, PMI-PBA) preferred.

Company Name: Procom
Job Title: Application Support Analyst
Job Description: **Job Title:** Application Support Analyst **Role Summary:** Provide second‑level production support and application operations within Capital Markets Risk, managing day‑to‑day operational tasks, system outages, and client inquiries. Focus on applying technical expertise to maintain stability, coordinate updates, and drive continuous improvement of the application ecosystem. **Expectations:** - Deliver timely, high‑quality support for production issues. - Actively engage with business users and stakeholders to drive successful deployments. - Identify root causes and propose sustainable solutions. - Operate within established service‑level agreements and compliance standards. **Key Responsibilities:** - Coordinate and plan the implementation of new and complex application updates. - Execute testing, validation, and data conversion tasks with business users. - Develop and maintain modules, job schedules, and automated test scripts. - Evaluate service requests for standard adherence and impact assessment. - Resolve medium to highly complex production incidents and determine root causes. - Monitor services for improvement opportunities and recommend optimization solutions. - Prepare functional specifications for custom reports and interfaces. **Required Skills:** - 3–4+ years of application production support experience. - Proficiency with FeedHub and Autosys for job scheduling and monitoring. - Unix KSH and Windows PowerShell scripting capabilities. - ServiceNow usage for incident and change management (incident, change, problem). - Strong client‑facing communication skills. - Knowledge of cloud platforms (Azure, AWS, Google Cloud) and associated services. **Nice‑to‑Have Skills:** - Jira (no‑code scripting). - Confluence documentation. - Exposure to Agile methodologies. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or related field preferred. - Relevant certifications in Unix/Linux, PowerShell, ServiceNow, and cloud platforms (Azure/AWS/GCP) are advantageous.

Toronto, Canada

Hybrid

05-11-2025

Company Name: Procom
Job Title: Digital Interaction Designer - Gen AI Driven Applications
Job Description: Job Title: Digital Interaction Designer – Gen AI Driven Applications Role Summary: Intermediate-level designer tasked with creating and refining Gen AI‑driven desktop tools for bank advisors. Focus on enhancing productivity, streamlining workflow, and enabling advanced data analytics through intuitive interfaces in an Agile, hybrid environment. Expectations: - 12‑month assignment - Hybrid work model with regular onsite presence - Collaboration with senior stakeholders and cross‑functional teams Key Responsibilities: - Deliver product design expertise for Gen AI productivity desktop tools - Drive initiatives to optimize advisor desktop workflow - Apply UI patterns to improve user comprehension and task performance - Design visualizations and interactions that support analytic thinking with large data sets - Conduct design critiques and evaluate interactions for inclusivity - Facilitate ideation sessions and collaborative workshops - Produce complex low‑fidelity sketches, wireframes, and interactive prototypes - Present interaction design concepts to senior leadership - Lead usability testing and contribute to user research activities Required Skills: - 5+ years of experience designing usable interfaces - Proficiency in designing for Gen AI‑driven applications - Experience in large organizations and Agile development processes - Advanced skill with Figma and Mural - Proficiency with UserTesting.com for usability studies Required Education & Certifications: - Bachelor's (BA/BS) degree in Design, Human‑Computer Interaction (HCI), Computer Science, or a closely related field. Optional/Nice‑to‑Have Skills (not mandatory): - Knowledge of financial services design strategies - Strong communication and teamwork abilities - Problem‑solving mindset - Familiarity with accessible design practices

View 21 more jobs at Procom