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SGS Technologie

SGS Technologie

www.sgstechnologies.net

4 Jobs

271 Employees

About the Company

Two Decades of Trust and Innovation:

For over 22 years, SGS Technologie has been at the forefront of digital transformation, helping businesses and government agencies navigate the evolving landscape of technology. Headquartered in Jacksonville, Florida, SGS is more than just a software development firm, it's a trusted partner in innovation.

A Name Florida Trusts:

As a proud member of JAX Chamber and a preferred technology provider for the Florida government, SGS has played a vital role in modernizing digital infrastructure for agencies like the State of Florida, JAXPORT, and the Jacksonville Aviation Authority. Our ability to deliver high-quality, cost-effective solutions has cemented our reputation as a reliable IT services provider.

Driving Digital Excellence:

At SGS, we specialize in crafting cutting-edge solutions tailored to modern enterprise needs. Our expertise spans multiple domains, including:

* Enterprise Software Development - Every organization is unique and requires solutions that seamlessly fits with their philosophy and business approach. We build custom solutions that drive efficiency and scalability.

* Mobile Application Development - For organizations that are breaking new ground and aiming to connect directly with their customers, we design seamless, engaging mobile experiences that put your brand right at their fingertips.

* IT Staffing Solutions - Your talent search ends here. We connect businesses with top-tier talent for all requirements: SOW, Full time, Remote, Temporary Staffing - we offer any and all IT Staffing models.

* Website Design & Development - Websites are the new digital business cards. We craft responsive, user-friendly and visually striking websites that spark interest and capture attention.

* Salesforce & ServiceNow Implementation - Rediscover your organizations' capabilities with top CRM and IT service management platforms.

Listed Jobs

Company background Company brand
Company Name
SGS Technologie
Job Title
Principal Data Scientist (Gen AI) = Hybrid = St. Pete
Job Description
Job Title: Principal Data Scientist (Gen AI) Role Summary: Lead the design, development, and deployment of generative AI and NLP solutions to create advanced decision‑support systems for a client’s business units. Oversee the full project lifecycle from data preparation to production deployment while collaborating with cross‑functional teams in an Agile environment. Expactations: Deliver production‑ready AI models that provide measurable business value over a 12+ month contract, maintain a hybrid onsite presence (2–3 days per week) at the client site, and demonstrate the ability to adapt to evolving client requirements. Key Responsibilities: - Design and implement generative AI/NLP models and algorithms. - Conduct data engineering, feature engineering, and statistical analysis. - Communicate findings and model insights to technical and non‑technical stakeholders. - Deploy and monitor models in production environments. - Collaborate with product, engineering, and operations teams in Agile sprints. - Maintain documentation for model rationale, data pipelines, and deployment processes. - Ensure compliance with data privacy and security policies. Required Skills: - Strong proficiency in Python, SQL, and Unix scripting. - Expertise in generative AI, NLP, and advanced machine learning techniques. - Solid foundation in statistics, including hypothesis testing. - Experience with big‑data technologies (e.g., Hadoop, Spark). - Proven track record of deploying AI models that deliver business value. - Agile development methodology experience. - Excellent written and verbal communication skills. Required Education & Certifications: - Bachelor’s degree in Computer Science, Data Science, Statistics, or related field. - Six (6) years of relevant experience or an equivalent combination of education, training, and experience. - U.S. Citizen or Green Card holder (required for W2 employment).
St. petersburg, United states
Hybrid
Senior
05-01-2026
Company background Company brand
Company Name
SGS Technologie
Job Title
Deskside Support Technician- Only W2 and Locals Only
Job Description
**Job Title:** Deskside Support Technician **Role Summary:** Provide hands‑on, onsite technical support to end users for desktops, laptops, printers, and related peripherals in a corporate environment. Diagnose, resolve, and document hardware and software issues on Windows 10/11 systems while maintaining compliance with IT policies and security standards. **Expectations:** - Deliver prompt, customer‑focused support to meet service‑level targets. - Independently manage tickets from intake through resolution, escalating when necessary. - Maintain accurate asset inventory and documentation. - Uphold IT security and policy compliance at all times. **Key Responsibilities:** - Perform onsite deskside support for desktops, laptops, monitors, keyboards, and other peripherals. - Diagnose and repair hardware failures (RAM, HDD/SSD, etc.) and replace components. - Install, configure, and troubleshoot local and network printers. - Conduct system setups, imaging, OS installations, upgrades, and patching. - Resolve issues with Microsoft Office, Outlook, email, and common business applications. - Provide basic networking support (LAN/Wi‑Fi connectivity, VPN access, IP/DNS/DHCP troubleshooting). - Manage user accounts in Active Directory (password resets, unlocks, group membership). - Log, track, and close incidents using a ticketing system (e.g., ServiceNow, Remedy, Jira). - Escalate unresolved problems to appropriate specialist teams. - Keep IT asset inventory and support documentation current. **Required Skills:** - Strong troubleshooting of Windows 10/11 desktops and laptops. - Hands‑on experience with printer installation and troubleshooting. - Solid understanding of PC hardware components and peripherals. - Familiarity with Active Directory user management. - Proficiency with ticketing tools (ServiceNow, Remedy, Jira, etc.). - Basic networking knowledge (IP addressing, DNS, DHCP). - Excellent customer service, communication, and problem‑solving abilities. - Ability to work independently onsite and manage multiple tasks. **Required Education & Certifications:** - High school diploma or equivalent (required). - IT certifications preferred: CompTIA A+, Network+, or similar. - Additional preferred experience: SCCM, Intune, or other endpoint management tools; prior support in corporate/enterprise settings.
Andover, United states
On site
26-01-2026
Company background Company brand
Company Name
SGS Technologie
Job Title
Quality Assurance Analyst
Job Description
**Job Title**: Quality Assurance Analyst **Role Summary** Responsible for planning, executing, and maintaining test activities for enterprise applications in a regulated environment. Conducts manual and automated functional, regression, performance, and data validation testing. Manages defects, collaborates with cross‐functional teams, and supports continuous process improvement and integration projects. **Expectations** - Deliver high‑quality test artefacts under tight schedules. - Exhibit strong analytical and root‑cause analysis skills. - Communicate findings clearly to technical and non‑technical stakeholders. - Continuously improve testing processes and tool usage. **Key Responsibilities** - Create and maintain test plans, test cases, and test data for functional, regression, performance, and data validation scenarios. - Execute test cases, log defects in a tracking system, and verify defect remediation. - Configure and manage QA tools (Selenium, JMeter, Oracle WebLogic Server) and support automation pipelines. - Design and execute automated test suites for complex enterprise applications. - Conduct API, performance, and ETL validation across databases, applications, data warehouses, and cloud services. - Participate in Agile/Scrum ceremonies and manage test artifacts within CI/CD pipelines. - Collaborate on system integration efforts with external services (e.g., Florida PALM and FLAIR). - Prepare and present test execution reports, defect logs, and status updates to stakeholders. - Create and maintain technical documentation, SOPs, and knowledge transfer materials. **Required Skills** - 8+ years of experience in Software Quality Assurance. - Proficient in test planning, execution, defect tracking, and test documentation. - Strong knowledge of QA methodologies: functional, regression, automation, performance, data validation. - Hands‑on experience with Selenium, JMeter, and Oracle WebLogic Server. - Familiarity with PCI compliance, secure application development, and QA best practices. - Experience with Git, CI/CD pipelines, and automated testing frameworks. - RESTful API testing, integration testing, and ETL validation expertise. - Excellent written and verbal communication. - Analytical and root‑cause analysis abilities. **Required Education & Certifications** - Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field **or** equivalent professional experience. - QA certifications preferred: ISTQB Certified Tester, Certified Software Quality Analyst (CSQA).
Tallahassee, United states
On site
Senior
26-01-2026
Company background Company brand
Company Name
SGS Technologie
Job Title
End User Support Specialist
Job Description
Job Title: End User Support Specialist Role Summary: Provide advanced telephone and on‑site support for end users, handling hardware installations and troubleshooting commercial and proprietary software while meeting defined service level agreements. Expectations: Maintain high quality of client communication, document all interactions accurately, comply with policies, contribute to knowledge base, and participate in testing and project coordination. Key Responsibilities: - Install, configure, and troubleshoot hardware and software (COTS and proprietary) via remote or on‑site methods. - Monitor call tracking system, resolve Incidents and Requests within SLA. - Document activities and update knowledge database. - Communicate technical solutions to non‑technical audiences. - Assist with corporate standard software image deployments. - Perform PC setups, replacements, backup and restoration, and software re‑installations. - Support VPN (F5, GlobalProtect), Office 365, Exchange Online, ServiceNow, and GoToAssist. - Conduct onboarding of new associates and related documentation. - Participate in new product release testing and cross‑functional projects. Required Skills: - Proficiency with Windows 7/10/11, Microsoft Office 2010/2013, Outlook, and Office 365. - Hardware installation, maintenance, virus removal, backup and restore procedures. - Networking fundamentals, VPN usage, data protocols. - Experienced with remote support tools, ServiceNow, GoToAssist, Chrome, and proprietary enterprise applications. - Strong verbal and written communication, analytical thinking, time management, and customer‑service orientation. Required Education & Certifications: - Bachelor’s degree in Computer Science, Management Information Systems, or related field OR equivalent combination of education and experience. - Minimum of three (3) years of related technical support experience; five (5) years highly preferred. - Valid certifications in IT support (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
St. petersburg, United states
Hybrid
26-02-2026