- Company Name
- Integration International Inc.
- Job Title
- Business Analyst
- Job Description
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**Job Title**: Business Analyst I
**Role Summary**
Under limited supervision, the Business Analyst supports grant‑funded projects by evaluating, recommending, and implementing technology solutions that enhance business processes, operational efficiency, and end‑user satisfaction. The role includes process analysis, tool configuration, workflow automation, reporting, and end‑user training across County programs.
**Expectations**
- Deliver project outcomes that meet grant and County compliance requirements.
- Provide expert analysis, design, implementation, testing, and training across multiple technology platforms.
- Communicate findings, recommendations, and status updates to stakeholders and team members.
**Key Responsibilities**
- Conduct capability and compliance assessments of approved platforms (Alchemer, Microsoft Teams Premium, REDCap, ASIIS).
- Perform stakeholder needs assessments and document current‑state workflows.
- Design future‑state process maps and functional requirements.
- Configure and implement tools (Teams Voice, Alchemer surveys, REDCap forms).
- Build automated workflows with Power Automate and dashboards with Power BI.
- Execute testing, validation, troubleshooting, and coordinate with IT.
- Develop SOPs, job aids, and training materials.
- Train small teams to ensure adoption and compliance.
- Conduct targeted research to support programmatic decisions (e.g., provider networks).
- Track milestones, prepare status reports, and ensure grant and County compliance.
**Required Skills**
- Process analysis and workflow mapping.
- Functional requirements definition.
- Tool configuration for Alchemer, Microsoft Teams, REDCap, ASIIS.
- Automation with Power Automate.
- Reporting with Power BI.
- Testing, validation, and troubleshooting.
- Documentation (SOPs, job aids, training materials).
- End‑user training delivery.
- Stakeholder communication and engagement.
- Attention to regulatory compliance and audit readiness.
**Required Education & Certifications**
- Bachelor’s degree in IT, Computer Science, Business Administration, or related field.
- Minimum 1 year of experience in business analysis or IT system implementation.
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