Skills

Communication Salesforce Quality Assurance Negotiation Problem-solving Marketing

Job Specifications

Join Rephine - Driving Quality in Life Sciences Worldwide

At Rephine, we set the standard for quality assurance and GxP compliance in the Life Sciences industry. With offices across Europe and Asia, we support Pharmaceutical, Biotech, and Medical Device clients worldwide.

Location: France preferred. We will also consider UK or alternative EU locations, but French fluency is mandatory. Hybrid model with flexible remote work.

Languages: French (mandatory), English (fluent); additional European languages are a plus.

Industry Focus: Life Sciences (Pharma, Biotech, Medical Devices).

Purpose of the Role

The Senior Key Account Manager (KAM) for France & Southern Europe is a strategic commercial operator responsible for accelerating growth across Rephine's high-value regional accounts. This role blends hands-on client ownership with strategic influence, focusing on expanding account value, activating a strong network of senior contacts, and nurturing the next generation of account managers. The Senior KAM ensures Rephine is deeply embedded in client operations and positioned as a long-term partner of choice.

Key Responsibilities

Lead and grow relationships with Rephine's A and B-tier accounts in France & Southern Europe.
Design and execute regional account expansion strategies aligned with client goals and global priorities.
Leverage a broad network of senior contacts to unlock new opportunities and deepen client engagement.
Identify and promote cross-service growth across audits, consultancy, and Academy offerings.
Collaborate with Operations, Technical, and Marketing teams to deliver tailored client solutions.
Actively mentor and support junior KAMs, contributing to a high-performance team culture.
Monitor competitive activity and reinforce Rephine's value proposition.
Track, report, and forecast revenue and engagement metrics for the region.
Represent Rephine at key industry events and forums to strengthen brand visibility.
Ensure compliance with internal policies and external regulatory standards.

Your Profile

Education & Qualifications

Bachelor's degree in Science, Business, Marketing, or related field; advanced degree preferred.
Experience
6-8+ years in account management or client relations within pharma or professional services.
Proven success in expanding regional portfolios and driving growth.
Experience managing multi-country accounts and engaging senior stakeholders (Director/VP level).

Skills & Competencies

Native or fluent French, with strong written and spoken skills.
Fluent English; additional European languages are a plus.
Strong network of industry contacts across France and Southern Europe.
Excellent communication and influencing skills at senior levels.
Strategic thinker with a track record of delivering measurable results.
Collaborative mindset and ability to mentor junior colleagues.
Proficient in Salesforce, Excel, and data-driven account planning.
Skilled in negotiation, presentation, and problem-solving.

Why Join Rephine?

Competitive Package: Attractive salary with performance-based incentives.
Global Collaboration: Engage with international teams and clients across continents.
Career Development: Be part of a growing company with real opportunities for advancement.
Purposeful Work: Help shape quality and compliance in the Life Sciences sector.
Supportive Culture: Join a motivated, friendly, and collaborative team where your contributions are valued.

Want to Stand Out?

To make your application shine, send a short introduction email to yani.almarante@rephine.com.

Tell us:

About your account management experience and achievements
What motivates you
Why you're a great fit for Rephine and this role

We value candidates who take the initiative!

Ready to grow with us?

Apply in English and help us raise the standard of quality in the Life Sciences industry.

About the Company

Global experts in quality assurance & GxP compliance across pharmaceutical, biotech & medical device manufacturing supply chains Who is Rephine? We are deeply experienced GxP consultants, auditors and practitioners. We proactively help pharmaceutical and medical device companies around the world with all aspects of their manufacturing and supply chain quality assurance and associated business process optimisation. We have been providing these specialist quality assurance services for more than 25 years. With our honed proces... Know more