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Optum

Business Process - UAT Test Analyst

On site

Glendale, United states

Junior

Full Time

01-10-2025

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Skills

Communication Microsoft Excel Microsoft PowerPoint Data Analysis Monitoring Test Quality Assurance Training Databases Organization Process Improvement Project Management QA testing Organizational Skills Quality Testing

Job Specifications

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
UAT test Analyst to work within the UAT Team to help us ensure our products are tested and delivered having met the highest quality testing standards available in the organization in a timely manner. In this highly visible role, you will also have the opportunity to participate in building and establishing our policies, standards and procedures
This position is full time (40hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of training will be 8:00am to 5:00pm CST.
Primary Responsibilities:
Perform User Acceptance Testing (UAT) and Quality Assurance
o Analyze and decompose business requirements to extract test requirements
o Developing/implementing/executing effective test plans and test cases
o Testing of system requirements and enhancements and/or fixes
o Analyzing data, researching & troubleshooting issues to define root cause and providing results
o Logging & tracking defects to closure
o Monitoring, measuring and communicating test results
o Help ensure new system requirements/enhancements/changes are tested thoroughly, accurately and delivered in a timely manner
Create and prepare UAT documentation, communication, and process workflow
Provide consistent and repeatable testing process for UAT; may work with business analyst to execute test scenarios.
Work closely with Project Team to identify risks early
Improve processes and reduce post implementation issues
Create and maintain documentation, communication, and process workflow
Other tasks may include support other project testing as needed, running reports and pulling data from the RxCLAIM system for audits on pharmacy claims data, making recommendations to the development team to improve the system and using query language to create the reports from various relational databases
Project management skills - manage multiple priorities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED OR equivalent work experience
Must be 18 years of age OR older
2+ years of User Acceptance/QA testing experience for enterprise-level applications, including writing test cases from business requirement and executing/validating test results
2+ years of experience with performing business process and data analysis
1+ years Claim processing experience using Optum's RxCLAIM on IBM AS400
Experience with developing process documentation and process improvement workflow
Ability to understand and clearly articulate business and system functionality requirements and/OR process flows as it relates to test cases and test results
Experience with handling multiple projects simultaneously and in a fast-paced environment
Intermediate level proficiency: Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Ability to work flexible schedule during holidays and peak period (November through January)
Ability to work our normal business hours of 8:00 am - 5:00 pm CST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime OR weekends
Preferred Qualifications:
Automation experience
Healthcare insurance or claims experience
Understanding of Claims Admin workflows and processes
Intermediate proficiency level in Microsoft Access
Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed Internet connection or leverage an existing high-speed Internet service.
Soft Skills:
Excellent interpersonal skills at both individual and team level
Excellent written and verbal communication skills
Strong analytical and organizational skills
Self-driven yet team oriented
.All employees

About the Company

We’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. We are delivering the right care how and when it’s needed; providing support to make smarter and healthier choices; and making prescription services easier, while helping you save money along the way. It’s everything health care should be. Together, for better health. Optum is part of UnitedHealth Grou... Know more