Home
Jobs
Apex Systems
IT Technician (Over-night shift)

IT Technician (Over-night shift)

On site

Mississauga, Canada

Fresher

Freelance

26-09-2025

Share this job:

Score my CV

Skills

Communication ServiceNow Networking Windows

Job Specifications

IT Technician (Over-night shift)

Duration: 6 month contract (possible extension/conversion to perm)

Location: Mississauga - onsite

Client: Multinational retail corporation

* The Jr. Technical support role is required for day-to-day support of equipment in the logistics environment.

* This role is also responsible for receiving, tracking, and resolving L1 Service Desk requests and incidents, submitted by customers via walk-up or systematically.

* This role assists with the installation of new systems and services as required

* Monitor Data center alarms and co-ordinate with 3rd Party, SSC and Global Technology for maintenance.

Responsibilities:

1. Serves as first point of contact for DC/FC users seeking IT support

2. Aims to resolve a significant portion of incidents and fulfill routine service requests directly

3. Act as communication bridge between the operations and various support teams to facilitate smooth information flow and effective problem resolution

4. Manage release of planned outages and upgrades to ensure successful implementation

5. Assist with supporting Microsoft Windows and its office products

6. First level support of all office printers in preventive and remedial capacity.

7. When unable to resolve an issue themselves, escalates incidents and complex service requests to the appropriate global support and specialist teams

8. All other duties as assigned.

Minimum Qualifications:

- Technical/Business School, technical certification accepted.

- 1-2 years of experience in a similar role OR 1-2 years of DC experience with technical certifications will be considered in lieu.

- Working knowledge of networking (wifi), VDI, Windows 10/11 OS, O365, ServiceNow.

- Experience in Inventory Management is an asset.

Work hours will be the following: 6pm/7pm start time, Wednesday to Sunday

About the Company

Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We offer a continuum of services, specializing in strategy, transformation, and managed services across application development, data, enterprise platforms, cloud and infrastructure, and cybersecurity. Through our ability to innovate alongside our customers, we build and deploy the right artificial intelligence solutions to realize business value and impr... Know more