Skills

Communication Customer Service Training

Job Specifications

Salary

PS24,413 - PS25,185 per annum

Type of vacancy

Fixed Term

Work pattern

Full Time

Duration (Months)

12

Hours per week

37

Work Base

Meadow House, Mansfield, NG18 2TB

Working Arrangements

Hybrid

Job Description / Person Specification

Business Support Administrator JDPS.pdf - 105KB Opens in a new window

Competency Framework

Tier 7a

Number of posts

1

Interview date

13/10/2025

Closing Date

06 October 2025 23:55

We are looking for an enthusiastic administrator who is interested in working to support the School Admissions team to carry out their work with the children and families of Nottinghamshire, joining a team of administrators handling and processing school admission and free school meal applications for all children within the County. You will also be required to support the appeals process.

You will make and receive calls, input data, check and verify information and work as a team. You will be expected to work towards defined business standards and processes to ensure all information is administrated in line with the Admissions and Appeals Code. You will also be expected to liaise with other departments, schools, other local authorities, and parents/carers whilst handling and processing complex information within coordinated timeframes. In addition, you will have excellent communication and customer service skills, be able to organise your own workload, be self-motivated to be able to work independently as required. You will have an understanding of safeguarding and the need for confidentiality and data protection.

Relevant training will be provided.

This role is hybrid with an expectation that you work from the office once or twice per week (as required by business needs).

In return, you will be joining an organisation with excellent employee terms and conditions (eg, Flexitime), opportunities for career development and the opportunity to make a difference to the local people of Nottinghamshire.

We are an extremely supportive and friendly team; our base is situated next to the idyllic Titchfield Park which is home to Titchfield Teahouse. Water Meadows Swimming and Fitness Centre is within the same grounds as Meadow House and there are other local bars and cafes close by, in addition to Mansfield Town Centre.

This post is also available as a secondment opportunity to existing Nottinghamshire County Council employees. You must seek approval from your line manager before applying.

Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.

About the Company

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