Skills

Communication Leadership Salesforce HubSpot Zendesk Sales CRM Coaching Marketing Organizational Skills

Job Specifications

A fast-growing company in the consumer goods sector
A unique opportunity to take on leadership responsibilities early in your career

About Our Client

Our client, a fast-growing company in the consumer goods sector.

Job Description

As a Teamlead Customer Care you will play a key role in ensuring excellent customer experiences, guiding a small team, and acting as the bridge between customers and internal departments.

Tasks

Support, coach, and motivate a multilingual Customer Care team.
Organize daily tasks and ensure smooth operations within the team.
Handle escalations and provide solutions for more complex customer questions.
Ensure excellent customer satisfaction across Dutch, French, and English interactions.
Collaborate with internal teams (Sales, Marketing, Operations, Product) to improve processes and customer journey.
Contribute to the development of best practices, tools, and workflows.
Share customer feedback internally to help shape improvements.

The Successful Applicant

We are looking for a Teamlead Customer Care that

Up to 2 years of experience in Customer Care, Customer Success, or a related role.
Strong communication skills in Dutch, French, and English (spoken and written).
First experience in coaching or supporting colleagues is a plus.
Hands-on, solution-driven mindset with strong organizational skills.
Ability to thrive in a fast-paced and growing environment.
Experience with CRM or customer support tools (e.g., Zendesk, Salesforce, HubSpot) is an advantage.

What's On Offer

Our client offers :

A unique opportunity to take on leadership responsibilities early in your career.
A dynamic, international, and collaborative work culture.
Room to grow and develop your skills in a fast-scaling company.
Competitive salary package with benefits (company car).

Contact: Jessica Chacana

Quote job ref: JN-102025-6848779

About the Company

Welcome to the Page Personnel company profile. Page Personnel has offices in locations throughout the world so we've got the market covered for you. We've been providing specialist recruitment services since 1994 and are part of PageGroup, worldwide leaders in specialist recruitment. Established in 1976, the Group has grown to become one of the world's best known and most respected recruitment businesses. Page Personnel consultants are a trusted by finance, secretarial and business support, logistics and candidates and... Know more