cover image
Osler, Hoskin & Harcourt LLP

Director, Client & Business Development - Corporate & Financial Services

Hybrid

Toronto, Canada

Full Time

24-09-2025

Share this job:

Skills

Leadership Monitoring Sales Networking CRM Research Programming Marketing Analytics Strategic Planning Client Relationship

Job Specifications

Osler, Hoskin & Harcourt LLP is one of Canada's leading business law firms. Advising many of Canada's corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montreal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

The Director, Client & Business Development- Corporate and Financial Services (the "Director") is a senior leader within Osler's Client Development & Marketing ("CD&M") team and a strategic partner to the Corporate Practice, encompassing capital markets, mergers & acquisitions, private equity, emerging and high growth companies (EHG) and related finance sector work, and the Financial Services Practice. Reporting to the Chief Client Officer, the Director is a highly strategic and collaborative leader responsible for working with practice leadership to establish and execute the business-development vision for the groups, driving profitable growth, enhancing market profile, and deepening key client relationships. The Director leads a dedicated team of BD professionals, collaborates closely with lawyers and firm leadership, and marshals firm-wide resources to achieve the Corporate group's commercial objectives.

As the leader of the firm's competitive intelligence function, the Director is also responsible for stewarding this resource to support the strategic goals of the entire CD&M team.

Major Responsibilities and Duties:

The Director, working with direct and indirect reports, leadership and lawyers from their Practice area(s), as well as with the broader CD&M team, is responsible for leading, collaborating on, and/or facilitating the following:

Strategic Planning: Facilitate the development of strategic BD and marketing plans for the assigned practice groups. Includes competitive analysis, practice positioning, market profile, cross-selling opportunities and new business targets. Set prioritized goals, timelines and KPI's.
Collaborate with practice group leaders and firm leadership to identify key target markets, client segments, and service offerings that will drive growth and differentiation.
Analyze and provide ongoing updates about key industry and local market trends, consistent with the firm and practice group strategic plans and update these plans as necessary.
Support individual lawyer BD planning initiatives.

Client Activities: Relationship management, proposals and other engagement activities. For example:
Lead key account management activities to strengthen client relationships. Guide client relationship partners in planning and executing firm-wide activities focused on strategic clients, including monitoring investment and ROI. Develop and implement client engagement strategies, leveraging the firm's CRM platform and other available tools.
Proposals and Submissions: Working in conjunction with the Pursuits team on strategic pitches and proposal responses and advise on content and positioning for RFP responses, credentials, and other sales-related documents.
CPD & CLE Programming: Developing and coordinating the execution of client-related education and entertainment programs (including seminars, webinars, receptions, networking events, etc.).

New Business Opportunities: Assist in developing new business opportunities, including generating prospect lists and coordinating information gathering efforts such as researching and recommending new target clients, industries or geographies.
Competitive intelligence program leadership: Work closely with the CCO and CD&M leadership to establish and integrate the firm's new Competitive Intelligence (CI) function, defining its strategic mandate, operational processes, and key deliverables in collaboration with stakeholders from across the CD&M team and firm leadership.
Determine the highest and best use of the CI role and its outputs, continuously assessing and refining its focus to ensure alignment with the firm's most critical strategic priorities and client development opportunities.
Champion the adoption of AI-driven research and analytics, working with the CI role and other team members to identify innovative ways to generate actionable insights that provide a competitive advantage.

Marketing and Communications Strategy: Work with the Marketing and Communications Team to develop and execute a marketing strategy that aligns with the firm's overall business objectives and enhances its market positioning. Coordinate with legal professionals on internal and external messaging, as well as digital content and thought leadership activities.
Practice and Lawyer Brand Building. For example, this may include:
Market Recognition: Leading

About the Company

Osler is a leading business law firm uniquely positioned to advise Canadian, U.S. and international clients on an array of domestic and cross-border legal issues. We are recognized for providing business-critical advice and counsel in key industry sectors, and in transactions and litigation for some of the world's largest enterprises. Our "one firm" approach is based on collaboration, and the team is dedicated to providing clients with innovative, solution-oriented advice in a practical and cost-effective manner. Osler has o... Know more