Skills

ServiceNow Workday Test Customer Service Attention to detail

Job Specifications

We are looking for a HR Operations Analyst to join a top Global Operations Team! This role is not just about providing operational support to HR, we are looking for an enthusiastic problem solver who can apply their skills to constantly improve our processes and systems. Optimizing the delivery of our services is key to delighting our customer base and partners! The Global Operations team is responsible for delivering reliable, high quality operational support for a wide range of key HR business processes and services across multiple channels and platforms.

Responsibilities:

Work within ServiceNow queue to assign and close out any Data related tickets in a timely manner
Lead various data clean-up and auditing projects, partnering with Program Leads as needed, to meet deadlines where applicable
Lead and coordinate HR efforts across multiple HR stakeholders for any entity merge entity name change projects as directed by Finance PMO.
Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors as appropriate Conduct regular HR data integrity audits and update HR systems
Ensure that all transactions are accurate and compliant with current SOX and internal control guidelines
Analyze and interpret business process issues and make recommendations to partners in relation to system updates, program / process improvements
Document and map new and current processes, as well as review them on a regular basis and make improvements.
Work with HRBPs and other internal partners to execute on any Org changes within the business and ensure all downstream impacts have been considered
Support Onboarding and Offboarding teams with any complex system & transaction issues relating to FTEs and Contingent Workers
Support Contingent Workforce program with any system requirements as needed to ensure accuracy of system data
Enter any WD transactions (20+) and determine appropriateness/efficiency of man entry versus EIB load Create EIB files, load to sandbox, test and audit data with peer load to production when complete
Run reports in Workday to meet the business needs
Any other special projects and operations improvements initiatives

Required Qualifications:

HR Domain Knowledge with at least 1-3 years experience in an operations role
Previous Workday experience (at least 2-3 years) Previous experience completing Enterprise Interface Builders (EIBs) in Workday
Previous experience running reports in Workday
Ability to follow documented processes and procedures
Ability to document and map new processes
Ability to take the initiative on projects to ensure tasks are completed on time
Exceptional customer service skills with a continuous improvement mentality
Ability to work complex issues, attention to detail, process re-engineering
Ability to perform detailed analysis and root cause analysis on standard HR process
and technology with a view to highlight trends, issues, and designing solutions
Ability to partner with multiple HR colleagues, partners and clients internationally
Ability to use data to drive recommendations for business process, self service and systems enhancements

Preferred Qualification:

BA/BS Degree
Experience with ServiceNow and Sailpoint
Intermediate level skills in Microsoft Office
Intermediate level skills in G Suite
Experience in an HR Shared Services or HR Operations environment

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.

About the Company

Founded in 1990, Solomon Page is a leading staffing and executive search firm headquartered in New York City with offices across the United States. The success of Solomon Page is defined by its people. Built on a foundation of individuality and respect that is fueled by an entrepreneurial energy seeking to keep innovating, we have become a leader in the industry. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect... Know more