Job Specifications
As the Head of Key Accounts Canada, you will report directly to the VP of Operations for North America. You will be responsible for driving the targets of each segment, ensuring cross-functional collaboration, and developing the annual strategy for the team. Additionally, you will lead the acquisition of major accounts. Being a strong and inspiring team leader is critical, while also ensuring business targets are met every quarter.
Your Role
Sales Leadership
Lead, inspire, and develop a high-performing sales team focused on acquisition, expansion, and long-term client value
Design and implement sales strategies that accelerate growth among enterprise partners
Have high proficiency and extensive experience infusing MEDDICC qualification and deal reviews to all parts of the sales cycle, using MEDDICC as the framework to coach your team through complex deals and opportunities
Guide your team in overcoming customer indecision and status quo bias to influence the adoption of Too Good To Go
Team Development & Coaching
Mentor, train, and develop your team, with a focus on both personal and professional growth
Leverage MEDDICC and skill/will frameworks to coach sellers on effective deal progression and sales excellence
Provide hands-on oversight to improve the quality and consistency in discovery, pitching, and champion development among partners
Operational Excellence
Develop, own, and accountable for the Canadian Key Account forecast
Track, optimize, and scale store performance through data-driven reviews and optimization strategies
Partner with cross-functional teams (like marketing and strategy + planning) to shape account acquisition strategies and co-branded partnerships
Support global key account rollouts with scalable processes and strategic oversight
Market Leadership & Impact
Set and model a tone of excellence, professionalism, and high performance within the team and market
Engage deeply in coaching, feedback, and talent development--supporting career growth and holding a high bar for performance
Participate in North America leadership meetings, contributing to cross-functional alignment and business strategy
Partner with other functional leads (e.g., Marketing, Strategy + Planning, Independent Partners) to ensure strong collaboration and a unified market approach
Requirements
Commercial Acumen:
Proven experience leading enterprise sales and growth teams in a fast-paced, scale-up environment
Industry Expertise: Deep understanding of national commercial accounts, such as supermarkets, convenience stores, grab-and-go, or hospitality businesses
Sales Acumen:
Deep experience working with MEDDICC, including driving its adoption with a team
Strong Communicator to senior level stakeholders, internal and external
Skilled Negotiator: Able to lead and coach teams through complex negotiations with confidence and structure
People Leadership:
Experienced people leader, with a track record of leading through others to drive team performance
Talent Developer: Known for identifying top talent, placing people in roles where they can thrive, and investing in their growth
Performance Management: Able to have honest, direct conversations to address underperformance and uphold a high standard
Full professional proficiency in English is required. French is a plus
Our Values
We Win Together
We Raise the Bar
We Keep It Simple
We Build A Legacy
We Care
What We Offer
Flexible Work & Time Off
Work in a hybrid model, splitting your time between our downtown office and home
Take 20 paid vacation days each year
Give back with paid volunteer time through our Shareback program
Take paid parental leave with top-up support beyond government programs
Work abroad for up to 30 days a year
Wellbeing & Support
Access comprehensive supplemental health benefits, starting on day 1
Get support through our Employee and Family Assistance Program (EFAP), which includes mental health care, legal and financial advice, career coaching, and more
Stay active with subsidized monthly ClassPass credits
Plan for your future with RRSP matching
Connection & Community
Join regular social events and team celebrations
Enjoy coffee and snacks in our welcoming office space
Get involved and connect with our teammates around the world in our P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse Employee Resource Groups (ERGs)
We welcome all applicants and are happy to provide reasonable accommodation at any point in the application or interview process. Please email accessibility@toogoodtogo.ca with any accommodation needs.
A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it's only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we're allowed to be ourselves, and we're committed to a culture w
About the Company
Too Good To Go is a certified B Corp social impact company that connects users with partner stores to rescue unsold food and stop it from going to waste. With 85 million registered users and 150,000 active partners in 17 countries across Europe and North America, Too Good To Go is the world's number one marketplace for surplus food.
Since its launch in 2015, Too Good To Go has helped to save over 280 million meals from going to waste, the equivalent to 770,000 tons of CO2e avoided.
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