Job Specifications
The company:
AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help entertainment organizations deliver exceptional experiences for people who love live events. We achieve this through innovative technology, popular media brands, effective distribution strategies and a dedicated team of experts that help create customer success every single day.
What you'll do:
Inbound & Outbound Sales Development
Manage inbound leads promptly by qualifying them, routing to the right Account Executives, and setting up discovery calls or meetings with qualified prospects.
Research and identify potential clients through CRM tools, LinkedIn, and industry directories.
Conduct cold calls, emails, and social outreach to engage new prospects.
Assess client needs and challenges to determine fit with AudienceView's solutions.
Collaborate with Account Executives to ensure a smooth handoff and great prospect experience.
Operations & Enablement
Maintain Salesforce data hygiene, ensuring accurate and actionable records.
Optimize use of sales engagement tools, sharing best practices with the team.
Partner with Marketing and Sales Operations to improve lead routing and scoring
Provide feedback on inbound lead quality and outbound targeting to help refine strategy.
Provide feedback and insights from prospects and the market to inform sales strategy and marketing campaigns.
What you'll need:
2+ years of sales or business development experience, preferably in B2B or SaaS.
Strong communication and relationship-building skills, with the ability to connect across departments.
Comfortable with cold calling, prospecting, and inbound qualification.
Strong creative writing skills to personalize outreach and engage prospects effectively.
Self-motivated, detail-oriented, and excited by both hitting targets and improving processes.
Skilled in Salesforce CRM and experienced with sales engagement tools (e.g., Salesloft, Apollo, ZoomInfo).
It'd be nice if you have:
Experience in the theatre or live events industry.
Experience supporting sales operations, reporting, or marketing alignment.
KPIS
Speed-to-lead on inbound opportunities, with a focus on qualified and converted opportunities
Number of qualified meetings booked
CRM data quality (completeness & accuracy)
Opportunity value created from inbound & outbound
How we hire: here's a brief overview of our recruitment process:
Screening & Resume Review (30 minutes): Our Talent Acquisition team will evaluate all resumes and select candidates for a video call.
Hiring Manager Interview (30 minutes): Meet with the hiring manager to speak in detail about your relevant experience and learn more about the role.
Mock Cold Call (45 minutes): Your outreach, communication skills, problem-solving abilities, and relevant knowledge will be assessed.
Meet the Stakeholders (30 minutes): Meet more of the team and the stakeholders to speak further about the role and the team's hiring expectations.
At AudienceView, diversity and inclusion are core values. We believe that a wide range of perspectives and experiences strengthens our team, benefits our clients, and enriches our workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply. Accommodations are available throughout the recruitment process upon request.
Important Hiring Notice:
AudienceView only extends job offers after direct conversations with both the hiring manager and HR via Microsoft Teams. We do not make offers via text or without a formal interview. If you receive a suspicious message, please disregard it.
About the Company
AudienceView facilitates over $2B in live-event revenue every year, serving as the end-to-end commerce partner for 2,400+ venues across 12 countries. We help organizations in the live entertainment, sports, arts, and culture sectors grow their audiences and revenue through a suite of white-label platforms and services designed to: - Expand revenue opportunities - Improve audience engagement - Enable operational excellence At AudienceView, we believe you deserve more than ticketing software. That's why we provide a single, un...
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