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MODE SEARCH Ltd.
Head of E-Commerce – Contemporary Luxury Brand

Head of E-Commerce – Contemporary Luxury Brand

Hybrid

London, United kingdom

£ 100,000 /year

Senior

Full Time

09-10-2025

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Skills

Shopify Decision-making Sales A/B Testing Merchandising E-commerce

Job Specifications

Mode Search is supporting a contemporary luxury brand in the appointment of a Head of E-Commerce to lead its fast-growing digital business.

This is a key opportunity to drive global online growth, enhance the customer journey, and deliver a data-led commercial strategy within a brand recognised for its modern and purpose-driven approach.

The position is a hybrid role working 2 days in the office based in London and 3 days from home. Reporting directly to the Commercial Director, the Head of E-Commerce will lead the e-commerce team and work closely with merchandising, finance, operations, digital, and creative departments to accelerate global digital performance.

The Role

Define and deliver a global e-commerce strategy aligned with commercial growth objectives.
Oversee all aspects of the website (Shopify Plus), ensuring a seamless, mobile-first user experience.
Drive online revenue through impactful launches, curated assortments, and engaging digital storytelling.
Lead conversion rate optimisation through A/B testing, journey analysis, and data-driven insights.
Collaborate with internal teams on sales forecasting, stock planning, and trading performance.
Manage e-commerce platforms, tools, and integrations, ensuring scalability and security.
Monitor and analyse KPIs to inform strategic decisions across product, pricing, and customer journey.
Lead, mentor, and develop the e-commerce team while fostering cross-functional collaboration.

Requirements

10+ years' experience in e-commerce, ideally within luxury or premium retail.
Strong expertise in Shopify Plus and digital trading.
Proven success driving online sales and improving customer experience.
Solid analytical and data-driven decision-making skills.
Experience managing external agencies and leading high-performing teams.
Commercially minded, collaborative, and adaptable in a fast-paced environment.

To apply, please submit your CV to info@modesearch.co.uk. Due to a high volume of applications, only shortlisted candidates will be contacted

About the Company

MODE SEARCH is a leading global consultancy and search firm. We curate the inspiring individuals behind the world’s most desirable luxury brands, across Fashion, Lifestyle and the Creative industries. We have an affinity for finding the perfect match, with a flair for the unexpected. In a continually evolving market, the secret to resilience is: talent. The right senior level hire can elevate your brand equity, raise your bottom line and even change the face of the industry at large. We are your eyes on the ground for y... Know more