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Customer/1 Billing Business Analyst (Utility Focus)

Customer/1 Billing Business Analyst (Utility Focus)

Remote

United states

$ 56 /hour

Mid level

Freelance

03-11-2025

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Skills

Salesforce SAP Agile methodologies Agile

Job Specifications

Position Overview

National Grid, a leading international electricity and gas utility company, is seeking a highly skilled Customer/1 Billing Business Analyst to join our dynamic team focused on optimizing billing operations and enhancing customer experiences. In this pivotal role, you will leverage your deep expertise in Oracle Customer/1 (C1) to drive end-to-end billing processes, ensuring accuracy, compliance, and efficiency in a fast-paced energy utility environment. This is an exciting opportunity to contribute to innovative solutions that support meter-to-cash workflows, regulatory adherence, and scalable billing for millions of residential and commercial customers. Ideal candidates bring proven experience in energy utilities, with a track record of collaborating across IT, finance, and operations to deliver measurable improvements in billing accuracy and revenue management.

Need strong Customer/1 Billing Business Analyst

looking for the people with energy utility background

Required Qualifications

Bachelor's degree in Business Administration, Information Technology, Finance, or a related field (or equivalent professional experience).

5+ years of hands-on experience as a Business Analyst in utility billing systems, with specific proficiency in Oracle Customer/1 (C1) modules for meter-to-cash lifecycle.

Strong understanding of energy utility operations, including regulatory compliance (e.g., FERC, state PUC standards), rate structures, and billing for electricity/gas services.

Preferred Qualifications

Background in energy utilities, ideally from consulting firms or operators such as Cognizant (CTS), Infosys, Florida Power & Light (FPL), American Electric Power (AEP), or similar organizations serving the sector.

Familiarity with integrated utility ecosystems (e.g., SAP, Salesforce, or ESRI for GIS integration) and agile methodologies.

About the Company

Established in 1999, New York Technology Partners is a global IT and Engineering consulting services company with 250+ employees on staff in the US and over $30 million in revenues. We provide the highest quality of integrated full-lifecycle IT & Engineering services and business solutions. NYTP has grown to become a leader in consulting services in multiple areas including IT, Engineering, Manufacturing, Construction, etc. NYTP has been recognized by the Inc. 5000 and Rochester Top 100 as an honoree for multiple consecutive... Know more